The wait time was almost an hour later, and the car they retrieved was not mine..
11/8/2024
Lorena M. VERIFIED CUSTOMER
Mark was very helpful and informative on the service to be performed on my vehicle. Professional and nice. I appreciate the video and the detailed information on what was being serviced and the future needs of my vehicle.
Thank you!
11/8/2024
Alejandra P. VERIFIED CUSTOMER
Alfred always gives excellent service! Highly recommended and can’t wait to be back. Thank you!!!!
11/8/2024
Renard H. VERIFIED CUSTOMER
The staff were great!
11/8/2024
John K. VERIFIED CUSTOMER
George was fine but when I called on Wednesday I was told cost would be $300 and about 2 hrs. Ended up over $500 and over 3.5 hours. Worse yet, Uber sent to CL instead of my house for pick up. Add extra hour and no wash or windows cleaned.
11/8/2024
Esther P. VERIFIED CUSTOMER
Mr. Chow was very cordial and professional. I enjoyed dealing with him.
11/8/2024
Sandra N. VERIFIED CUSTOMER
No the car is still making that sound every time I drive it. I told the service fireman that he wrote down it only happened once. Then he said it's normal for the car to make that sound. Didn't even find out wete the sound is coming from. A new car should not make any sounds. When braking the sounds comes from the back of the car. That us not normal for a new car!!!!!
11/7/2024
Melvin H. VERIFIED CUSTOMER
Good service
11/7/2024
Sultan K. VERIFIED CUSTOMER
No further comment
11/7/2024
Connie B. VERIFIED CUSTOMER
Love working with Helen.
11/7/2024
Kim S. VERIFIED CUSTOMER
Excellent customer service and great communication about car service.
Pleasant, welcoming and knowledgable about my service.
11/7/2024
Blanca M. VERIFIED CUSTOMER
Michael Connor was extremely great. His customer service was extra! He will be the person I will request to assist me with my vwhicle services.
Thank you, Mike!!
11/7/2024
Lan B. VERIFIED CUSTOMER
Overall experience was excellent. Christian was helpful and friendly. Facility was clean and waiting time wasn’t too bad.
11/7/2024
Norma And. VERIFIED CUSTOMER
Alfred was great taking our GX in quickly for service and making the experience an easy one. Thank you Alfred.
11/7/2024
Maria G. VERIFIED CUSTOMER
Thank you for your service Christian Santos. Very respectful and explained everything about the service I got. Wait time was very short. Thank you once again.
11/7/2024
Christina C. VERIFIED CUSTOMER
Thank you very much
11/7/2024
Nitin C. VERIFIED CUSTOMER
Professional and quick
11/7/2024
James H. VERIFIED CUSTOMER
Alfred was professional and polte as I find all the staff at Crown to be
11/7/2024
Miguel S. VERIFIED CUSTOMER
Alyssa had a awesome attitude.
11/7/2024
Soledad E. VERIFIED CUSTOMER
Christian is a good person whom you could depend on