Great customer service by TINO RUIZ
He is the best!!!’
11/5/2024
Clayton M. VERIFIED CUSTOMER
I instructed the service advisor that I only wanted to oil change and instead I ended up with $600 of service !!!!
11/5/2024
Cheng Y. VERIFIED CUSTOMER
George is helpful!
11/5/2024
Carla C. VERIFIED CUSTOMER
Tino is always the best and answers all questions!
11/5/2024
Beverly M. VERIFIED CUSTOMER
Tino is great. VERY customer oriented and helpful. He is the best.
Thank you
11/5/2024
Adam F. VERIFIED CUSTOMER
Chow gave me excellent service and always a pleasure to have him help us very knowledgeable and always so friendly
11/5/2024
Richard S. VERIFIED CUSTOMER
Mark was fine. Seemed like to many appointments at same time, late start on service and vehicle. Also don’t promise car wash if you can’t operate on time as promised then as I’m picking up tell me it’s not operating yet at noon with a 500 dollar service. I’m sure other options for future service are more consistent . First under rated service since coming there.
11/5/2024
Adelina A. VERIFIED CUSTOMER
As always, received excellent service from chow and the team at Crown Lexus.
11/5/2024
Yvette B. VERIFIED CUSTOMER
service was wonderful and fast. Service guy was very attentive and very nice and did his job well done thank you so much.
11/5/2024
Michelle L. VERIFIED CUSTOMER
I took my car in for an oil change and ended up with way more work needing to be done. Although it was an huge unexpected expense,
Chris Santos made sure to take care of me anyway he could from the cost to the loan car and kept in communication with me the whole time. Thank you Chris for making my experience less painful. Great service and definitely made my experience more pleasant.
11/4/2024
Jatania L. VERIFIED CUSTOMER
Alyssa White and Alfred Nungaray as always great Service.
11/3/2024
Zina H. VERIFIED CUSTOMER
Tino is the best!!
11/3/2024
Pamela V. VERIFIED CUSTOMER
Chris was very pleasant and courtious to talk to. He explained what was going to happen for the 15k. Service. Keep up the good work.
11/3/2024
Sandra N. VERIFIED CUSTOMER
I forward getting the survey. Thank you
11/3/2024
Jennifer B. VERIFIED CUSTOMER
Michael was fantastic. He was professional and courteous. Ultimately, my vehicle was delivered in less than his estimated time.
11/3/2024
Pricilla C. VERIFIED CUSTOMER
A routine service for $300.00 escalated to $2,000+. My service consultant should have contacted me promptly, instead I had to track him down. I have consistently maintained my service at Crown, yet every service discover new required service. Crown has lost me as a customer.
11/3/2024
Brandon B. VERIFIED CUSTOMER
Chow provided me with a great experience, definitely will be making my next appointment with him!