Christian is the example of professionalism, he is the standard for Lexus customer service. Everything that we need he always goes above and beyond in completing our service needs. We appreciate Lexus more because of how Christian makes us feel.
10/22/2024
Zhe J. VERIFIED CUSTOMER
Tony Hang is very professional, helping us solve the problem and saving time. We are very satisfied. 5 stars.
10/22/2024
Tigran O. VERIFIED CUSTOMER
Everybody very quiet very nice person thank you so much
10/22/2024
Julie P. VERIFIED CUSTOMER
I recently had the great opportunity to have Christian Santos as my Service Advisor. He took time to listen to my concerns and answered all my questions with clear detailed information. I appreciate his patience and willingness to explain everything and he made this whole process so much easier for me and my husband. I give Christian a extremely high great review. I will definitely refer Lexus services to all my family and friends! Thank you so much Christian.
10/21/2024
Samuel G. VERIFIED CUSTOMER
Mark embodies the reason why people select Lexus for service. His positive attitude and genuine desire to serve are felt, and greatly improve the overall service experience!
10/20/2024
Timothy C. VERIFIED CUSTOMER
Yes. I came in from Palm Desert, waited in-line with my fellow Lexus owners and my car was taken in for service. I was told it would take about two hours. Less than an hour later, I was told the car was ready. I got home with plenty of time to prepare for work.
I very much appreciated the effort.
Thank you
10/20/2024
Wendi E. VERIFIED CUSTOMER
She is one of the best! She is knowledgeable and cares about the customers.
10/20/2024
Kirsten O. VERIFIED CUSTOMER
Eli is very pleasant and professional.
10/20/2024
Sharon L. VERIFIED CUSTOMER
After I picked my car up I couldn’t really tell any difference in the car, at all and that hasn’t been my experience in the past…
10/20/2024
Rosie E. VERIFIED CUSTOMER
Helen Kassel is an excellent service center personal. Thank you Helen!
10/20/2024
Vivinee M. VERIFIED CUSTOMER
Alyssa was very helpful and delivered perfect customer service as I was a walk in on a Saturday afternoon. I was feeling a little overwhelmed that my car was having issues and I may not be able to get it serviced and repaired but, she assured me that they will do their best to get me an answer of the issue within an hour and it was spot on. I’m a highly satisfied customer as my car was repaired and returned to me same day.
Thank you Alyssa!
10/20/2024
Abimbola F. VERIFIED CUSTOMER
Good job, Eli.
10/20/2024
Guigen Z. VERIFIED CUSTOMER
A little slow
10/20/2024
Xiuhua H. VERIFIED CUSTOMER
Christian gave me good service. Many Thanks !
10/20/2024
Marisa L. VERIFIED CUSTOMER
Great service! Thank you!
10/20/2024
Kevin W. VERIFIED CUSTOMER
Mark is the best. Worked with him a handful of times. Easy to talk with and he is open and honest. Always glad when he helps me