Eric was very responsive and helpful. However when I picked up my vehicle and got home I noticed the headlight was out. I would have hoped that it would have been caught in the multi point inspection.
12/30/2022
Badri K. VERIFIED CUSTOMER
Thanks to Eric my expertise was smooth. He provided me with rental vehicle when the time of repair was exceeding 24h. It was thoughtful
12/29/2022
Gary Z. VERIFIED CUSTOMER
The car cabin fan was making a loud noise after the prior service found a mouse had eaten through the filter. When identified, Garrett found that a small piece had fallen into the cabin fan and fixed it free of charge much to my surprise.
Garrett has consistently proven to be an asset to the service center and is, frankly, the main reason I keep returning.
12/29/2022
Sheila H. VERIFIED CUSTOMER
Garret was really helpful. I am satisfied with the service.
12/29/2022
William F. VERIFIED CUSTOMER
Terrific service, quick attention and thorough explanations
12/29/2022
Whitney W. VERIFIED CUSTOMER
Thank you Garrett and Honda service team.
12/29/2022
Yankit H. VERIFIED CUSTOMER
Great communications and service.
12/29/2022
Karen L. VERIFIED CUSTOMER
Excellent service..thank you.
12/29/2022
Denelle M. VERIFIED CUSTOMER
Everyone was amazing
12/29/2022
Ross M. VERIFIED CUSTOMER
Rebekah was great!! A pleasure to deal with. My service appointment went seamlessly. Many thanks
12/29/2022
Peter C. VERIFIED CUSTOMER
Service was fantastic, friendly, professional, and complete. I think the sales team missed and opportunity to have reading material available regarding future cars like EV.
12/28/2022
Anup P. VERIFIED CUSTOMER
William was very helpful ne understanding. He did good work root causing the issue and providing a solution. He was very thorough with his work.
I highly appreciate the work done with him and Boch Honda West. Thank you.
12/28/2022
Valerie C. VERIFIED CUSTOMER
The service was great Rebecca was very prompt and informative about what repairs were needed etc and kept me informed about the time it would take for service
I do not like the long survey from manufacturer. It’s way too long
12/28/2022
Margie B. VERIFIED CUSTOMER
He was very professional and explained the problem we were having with my car. He also kept us abreast of other issues that they found with our air filters. Very professional.
12/27/2022
Madeleine K. VERIFIED CUSTOMER
Mr. Kischitz was extremely helpful and courteous. I consistently appreciate the service I receive at Boch Honda West.
12/27/2022
John B. VERIFIED CUSTOMER
Service rep was excellent. Service was fast. However, the oil drain plug was not completely secured- slow oil drip in my garage as a result. I tightened it myself.