Kyle was great he is a keeper and kept me entirely informed
12/23/2022
James V. VERIFIED CUSTOMER
Tony Nash does a great job. I work with only him.
12/22/2022
Upm Kymmene. VERIFIED CUSTOMER
Kyle always handles my service needs very efficiently and effectively…and does an outstanding job of communicating with myself and my company’s LeasePlan group that manages our car fleet plan.
12/22/2022
Rohn V. VERIFIED CUSTOMER
Service in releasing the car after completion for whatever reason resulted in myself seeing the car on the out lane just sitting there. Also found the temp plastic & paper on the seats was found in a ball in the backseat.
12/22/2022
Stanley G. VERIFIED CUSTOMER
Jason was a pleasure to work with.
12/21/2022
Marcia S. VERIFIED CUSTOMER
Great job!
12/21/2022
Mary R. VERIFIED CUSTOMER
The shop was great! Got squeezed in and they fixed problem quickly and found that the battery needed to be replaced too! 100 percent satisfied
12/21/2022
Daniel H. VERIFIED CUSTOMER
Excellent service
5 stars , 10 out of 10
12/20/2022
Nell W. VERIFIED CUSTOMER
I do not let no other car service work on my car. I know that the job will be done correctly I just love you guys
12/20/2022
Jane D. VERIFIED CUSTOMER
He’s very friendly and knowledgeable.. I wouldn’t go anywhere else besides Joseph Toyota!
12/20/2022
Sandra S. VERIFIED CUSTOMER
I waited almost 3 hours for my car. Never waited more than an hour before for same service. If they were running behind, that should have been communicated to me. Received a text when I first arrived saying if there was anything I needed while I was there to reply to the text. After waiting two hours, I replied to the text asking for an update on my vehicle. Never got a response. Why bother sending the text if replies are not going to be responded to? After almost three hours when my car was finally ready, no one even apologized for the extended wait. I understand things happen to cause delays, but the lack of communication and no apology for the extremely long wait time is inexcusable. After purchasing multiple cars there and always going there for service, I think it’s time to find somewhere else where they’ll value my business.
12/20/2022
ROGER C. VERIFIED CUSTOMER
I waited for my Camry to be serviced under my Toyota Care contract - which normally takes an hour or an hour and a half at most, but this wait was double that: 3 hours! I signed for my 10:30 AM appointment via their website so I assumed appointments were spaced in intervals that would accommodate customers but that definitely wasn’t the case. A major disappointment!
12/20/2022
Keith J. VERIFIED CUSTOMER
Mr Nash explained the service to be done and presented options in a courteous and professional manner. Done deal.
12/18/2022
HOWARD W. VERIFIED CUSTOMER
Great job!
12/18/2022
MEGAN K. VERIFIED CUSTOMER
I was told over the phone that my appointment would take 45 minutes. I went over my lunch break and it ended up taking over 2 1/2 hours
12/18/2022
Judy B. VERIFIED CUSTOMER
As usual, service was professional, courteous, friendly & finished within the time frame given.
12/17/2022
Michele D. VERIFIED CUSTOMER
The wait was a little longer than usual but still happy with the service
12/17/2022
Lowanda C. VERIFIED CUSTOMER
I've always been satisfied with the service I received.