We had a 10:00 apt. Waited 1-1/2 hours to be taken in for oil change and 10,000 mile service. Finally left 3 hours later. What good was the appointment time???
12/8/2022
Paul W. VERIFIED CUSTOMER
Great service! Entire team in service was very helpful!
12/8/2022
Laura R. VERIFIED CUSTOMER
I arrived for an 8:30 appointment, asked how long my oil change would be and was told 1.25 hours at most. My car was not ready until 10:50, at which point I was late to a meeting. 2 hours and 20 minutes for an oil change is unreasonable and not convenient.
12/8/2022
Mark E. VERIFIED CUSTOMER
Na
12/8/2022
Patrick S. VERIFIED CUSTOMER
Jason was excellent to deal with. Thoroughly explained the process and was very knowledgeable. Will recommend to anyone who needs service.
12/7/2022
Lawrence R. VERIFIED CUSTOMER
Great
12/7/2022
Avis F. VERIFIED CUSTOMER
Jason Smith always kind, courteous, and informative regarding service received. Thank you Jason for a wonderful vehicle service experience at Joseph Toyota. We highly recommend you as a service representative!
Thank you and the service technician. Trust is very important to us! Thank you so much.
12/7/2022
Paul W. VERIFIED CUSTOMER
None
12/7/2022
Sharon C. VERIFIED CUSTOMER
Friendly service
12/7/2022
Dan H. VERIFIED CUSTOMER
Everything went well and was doing according to my requests. Jason is very professional, courtesy and helpful. Thank you, Jason Smith.
12/7/2022
Cheryl G. VERIFIED CUSTOMER
everyone there was friendly and very helpful. Very much appreciated
12/7/2022
Kelly R. VERIFIED CUSTOMER
I am typically immediately greeted, welcomed, and instructed on where to go and what to do when I pull in. Today there were several (6 or more) servicemen in the garage entrance and not one of them said hello or welcomed me in. I pulled up to where I guessed they would want me. No one came to my car as I was getting out as they normally do. I had my kids with me and stood there for 2-3 minutes before anyone even told me what desk to go to. Just not the normal experience and did not feel very welcoming at all.
12/7/2022
Rick J. VERIFIED CUSTOMER
Everyone was great just wasn’t happy with how long a oil change took. Everything else was great! Thanks
12/7/2022
Terry W. VERIFIED CUSTOMER
When are you going to get more inventory
12/7/2022
Kathleen P. VERIFIED CUSTOMER
So far so good. My car is running like it’s on a cloud.
12/7/2022
Ethel H. VERIFIED CUSTOMER
He was great and explained everything he thought my car needed and the price.