Chris Curtis was great to work with. He was patient and took the time to look into questions we had in order to complete my service today. I had a complicated case and he made it easy and made sure I was properly taken care of.
7/28/2023
Elizabeth H. VERIFIED CUSTOMER
I apologize for not seeing the air filter stuff. I will know better another time
7/28/2023
Robert B. VERIFIED CUSTOMER
Excellent!
7/28/2023
Kay G. VERIFIED CUSTOMER
Gabby is great!
7/28/2023
Darrin M. VERIFIED CUSTOMER
Chris Kirk is a tremendous asset to the Germain family of dealerships. Very knowledgeable customer service oriented professional.
7/27/2023
Ilham J. VERIFIED CUSTOMER
Sure
7/27/2023
Abdoulaye S. VERIFIED CUSTOMER
Excellent job all the way
7/27/2023
Molly H. VERIFIED CUSTOMER
Zak was very friendly and knowledgeable. He went above and beyond to assist me with my needs.
7/27/2023
Reilly T. VERIFIED CUSTOMER
I was given 3 different prices. Ended up paying $50 more than what was quoted at the time of booking. Somehow ended up with $15 of what could only be explained as “incidentals”. Overall poor communication for a simply task.
7/27/2023
Fatmata B. VERIFIED CUSTOMER
Need to fix my brakes and the rest of the part they diagnosed but right now don't have money can you guys credit me so I can pay every month if that ok
7/27/2023
Dezirae R. VERIFIED CUSTOMER
Zak is awesome!!!
7/27/2023
Sarah K. VERIFIED CUSTOMER
The front driver side tire needed to be replaced due to a screw in the tire and it was not patched or replaced.
7/27/2023
Yolanda C. VERIFIED CUSTOMER
Zac was very professional during our contact A few things during my visit as something’s that were out of your control.Lack of staff contributing to unusual wait times. I would suggest periodic.notification to clients.Availability of rental cars for quick errands in 5 mike radius. I’m not sure of the young lady name however I did recognize a great example of good customer service overcoming a problem. The staff on the floor were fair to partly cloudy meaning they didn’t look like they wanted to be there.Wish you well with the team give my best to Zac
7/27/2023
Bharati J. VERIFIED CUSTOMER
All were friendly, courteous & professional. Service was done in a timely manner.
7/27/2023
Theresa O. VERIFIED CUSTOMER
I enjoyed excellent service. Thankyou
7/27/2023
Debra R. VERIFIED CUSTOMER
Matt was very courteous and kind and worked
very hard to get all the estimates ready for
me so I could make informed decisions
7/27/2023
Pat M. VERIFIED CUSTOMER
All my requests for service was handled effectively. Thanks!
7/27/2023
Sidney W. VERIFIED CUSTOMER
Germain service department is a
Perfessional environment, their set.
7/27/2023
Brenda R. VERIFIED CUSTOMER
Please contact me at ****-****-xxxx
7/26/2023
Sheila T. VERIFIED CUSTOMER
I would have liked to have been advised that my vehicle was not going to be ready the next day. I appreciate a rental car to drive while waiting.