Rich, Gabby & Sean were very professional & courteous. Rich did a good job giving me regular updates
5/16/2023
Ferzer G. VERIFIED CUSTOMER
I didn’t really expecting from Germain Toyota such kind of unprofessional service.
5/16/2023
Lisa H. VERIFIED CUSTOMER
He wouldn't let me change m/y mind about selling me the oil changes. I did not need wipers and probably got the same air filter. They took over 3 1/3 to do an oil change and aused me to miss 2 appointments. I won't ever come back. And he was very hateful an made me pay $300 for an oil change. Terrible customer skills.
5/16/2023
David B. VERIFIED CUSTOMER
Good employee.
5/16/2023
Tsedalemariam K. VERIFIED CUSTOMER
very good
5/16/2023
Justin M. VERIFIED CUSTOMER
Thank you Teresa. Very friendly and a pleasure to work with.
5/16/2023
Ebenezer F. VERIFIED CUSTOMER
N/A
5/15/2023
Kevin B. VERIFIED CUSTOMER
Everything was good
5/15/2023
Juan T. VERIFIED CUSTOMER
Mahogany always takes great care of me. She is the best
5/15/2023
Karina T. VERIFIED CUSTOMER
Mo was an amazing advisor, completely knowledgeable and patient with my questions. Will return for more services!
5/15/2023
Sreekanth P. VERIFIED CUSTOMER
The service that we received is great.
5/15/2023
Kimberly S. VERIFIED CUSTOMER
Pricing. And also felt like I was upsaled. They also didn't do a thorough tire check.
5/14/2023
Mohamed A. VERIFIED CUSTOMER
it was great service everyone i brought my car there
5/14/2023
Jeffrey F. VERIFIED CUSTOMER
One year left on my lease, what can you do?
5/13/2023
Cheri L. VERIFIED CUSTOMER
Service Dept was great.
5/13/2023
Innocent M. VERIFIED CUSTOMER
I left message this afternoon with manager. I came in for a 12:45 pm appointment. Returned to the garage a little after 1:15pm. I waited until 1:40pm to ask about my truck. Chris stated he was working on paperwork. Chris returned with my paperwork at 2:15pm. When checking out I asked does paperwork take 45 minutes and I was informed it should not. I came back to this location after receiving great service the first by passing the Morse location whipis closer to my home. After today, I think I need to give them a try. I was highlly disappointed. To top off I believe too much air is in my tires due to dashboard light remaining on showing 35 and 36 pressure on the tires. When I came in I believe they were at 32.
5/13/2023
John L. VERIFIED CUSTOMER
Job well done even though it took longer than anticipated I had a new rear back bumper cover installed but the first one that was shipped to Jermaine came in damaged they had to send it back they had to order another one this one came in undamaged so they were able to paint it clear coat it I finally put it on my rear bumper
5/13/2023
Christian C. VERIFIED CUSTOMER
THank you
5/13/2023
Natasha A. VERIFIED CUSTOMER
Everyone was done well
5/12/2023
Philip N. VERIFIED CUSTOMER
Teresa always provides exceptional service and is helpful and informative