Teresa was relentless in determining the problem with my stereo and then repairing it to my absolute delight????
4/5/2023
Eugene S. VERIFIED CUSTOMER
The associate was very helpful and kept me updated on the status of my vehicle and most importantly had me in and out.
4/4/2023
Lana D. VERIFIED CUSTOMER
Chris has always been friendly & professional every time.
4/4/2023
Glenda H. VERIFIED CUSTOMER
Mahogany Nolen was great to work with and went over all of the recommended repairs and maintenance that was necessary for the continued performance of my Avalon.
4/4/2023
Maria A. VERIFIED CUSTOMER
I literally don’t understand before I took my car in 2 weeks ago it was fine and when I brought it in today they found a bunch of problems and It didn’t start until my last appointment and nothing was resolved
4/4/2023
Migdalia T. VERIFIED CUSTOMER
Teresa Wilson is great like always. Very polite and to the point. I make sure everytime I go she is the one taking care of me. Because with Teresa things won't slip thru the cracks.
4/4/2023
Deborah T. VERIFIED CUSTOMER
Excellent service as always
4/4/2023
Angie G. VERIFIED CUSTOMER
Thanks for always being honest about what I need.
4/3/2023
James G. VERIFIED CUSTOMER
I’ve been buying new Toyotas from Germaine for almost 3 decades and when I say I’m satisfied I’m satisfied. I hope you’ll be there when I need you so far that’s been the arrangement whenever I needed Germaine Germaine was there, so I’m satisfied with Germaine. May God bless you all.
4/3/2023
Bonita H. VERIFIED CUSTOMER
Thank you for taking me as a walk in for my tire emergency! Appreciate the empathy I received in my situation. Will see you soon for my next oil change!
4/3/2023
Paul W. VERIFIED CUSTOMER
New web page is awful
4/3/2023
Christopher M. VERIFIED CUSTOMER
Thanks!
4/3/2023
Deborah T. VERIFIED CUSTOMER
You are welcome
4/3/2023
Hanan A. VERIFIED CUSTOMER
First I would like to thank Germain Toyota Services.I would like to thank Matthew J Koch ,he is very nice and professional at his way by built-up trust with the customer and he take care of the problem since beginning till it's over and he called and send massages to solve my problem with the car till it is done he he followed up with me till my car done and told me the good news so I can come to get my car . He is a very good person and he smiles to let you feel everything will be Allright.It is very important to have a great customer service employee like Matthew. Thanks so much for you all and Good luck always.
4/3/2023
Dennis C. VERIFIED CUSTOMER
Great service from entire staff. Very friendly and courteous.
4/3/2023
Karen W. VERIFIED CUSTOMER
I appreciate the time it took to service the car. It took less time than I expected. Also,the questions that I asked were answered to my satisfaction.
4/2/2023
Amaris L. VERIFIED CUSTOMER
Cody is THE best! :)
4/2/2023
Raymond R. VERIFIED CUSTOMER
Outstanding
4/2/2023
Chhabi K. VERIFIED CUSTOMER
Excellent customer Service !!!
4/2/2023
Angela A. VERIFIED CUSTOMER
All of my vehicle services have been great so far and I have been coming here since 2017.