Service was great, but waiting over 2 hours for an oil change and tire rotation is unacceptable.
3/7/2023
Marion H. VERIFIED CUSTOMER
Good service
3/7/2023
Buford P. VERIFIED CUSTOMER
Cody does an excellent job in making sure that I was taken care of. He is knowledgeable and has great customer service skills.
3/5/2023
Charles M. VERIFIED CUSTOMER
I have purchased vehicles at Germain for 30 years and Cody is the best I’ve ever dealt with.
3/5/2023
Clarence R. VERIFIED CUSTOMER
Cody was very polite and patient with looking up for the service for my vehicle. IHe was respectful and polite
3/5/2023
Sovit K. VERIFIED CUSTOMER
I fully satisfied with customer services what I get
3/4/2023
Contessia B. VERIFIED CUSTOMER
Mr. Curtis was very professional and addressed all my concerns in a timely fashion. Thank You!
3/4/2023
Dawn M. VERIFIED CUSTOMER
No problems great job
3/4/2023
Joyce W. VERIFIED CUSTOMER
I know my car is OLD (20+yrs)! It has close to 100K miles on it. The Germain Toyota technicians had installed new battery & alternator previous week. The following week I drove it right back to Germain Toyota after it FAILED to START after 3 or 4 attempts.(It initially made slight clicking sound & dashboard would light up like it had done when brought in previous visit.) It then started. I kept it running,drove straight to Germain. Told Teresa it still had same problem. I INSISTED on having a NEW STARTER! (Battery & alternator were replaced on my previous visit there.) When my car was 'ready' she said simply said she would have to have her "electrician look at it". I didn't get any paperwork,pay anything or set up next appointment. I am more than a little annoyed! At age 75 I find rapid high tech changes to be overwhelming and disconcerting. However,I still know my "MONEY" spends like everyone else's.
3/4/2023
Susan V. VERIFIED CUSTOMER
Always satisfied
3/4/2023
Thierno B. VERIFIED CUSTOMER
Good thank you
3/4/2023
Mary W. VERIFIED CUSTOMER
Wonderful service
3/3/2023
Shareeque S. VERIFIED CUSTOMER
Cody is amazing and you should give him a raise or do something to value have
3/3/2023
Andrew M. VERIFIED CUSTOMER
Greeted promptly on arrival and the lady that helped me was very polite and helpful.
3/3/2023
Stephen C. VERIFIED CUSTOMER
Very personable folks
3/3/2023
Gregory S. VERIFIED CUSTOMER
Great job
3/3/2023
Tula G. VERIFIED CUSTOMER
At first I was told $69 for oil change and tire rotation but I was charged $91.00
3/3/2023
Robert T. VERIFIED CUSTOMER
Excellent professional interactions with all staff
3/3/2023
William M. VERIFIED CUSTOMER
Nice lady. Good service.
3/3/2023
Phillip B. VERIFIED CUSTOMER
When texting customer about any additional work needed give full price of additional work with labor cost and taxes!!