It was my first time getting service with you all. I didn’t know to pull the car into the garage. So I went to the front desk guy and asked what to do. He was impressive how respectful he handled my question. I was thankful for his service.
7/16/2024
Roger T. VERIFIED CUSTOMER
I was treated well. Had to go to sales dept to resolve computer issues It would not update for daylight savings and CarPlay was in need of help.
Lili was kind and helpful. Many thanks
7/16/2024
Anthony C. VERIFIED CUSTOMER
Excellent service
7/16/2024
Sarun N. VERIFIED CUSTOMER
My car service was good. I came a little early to my appointment and just in case of traffic. They service my car what maintenance it needed and waiting for an hour. Thank you for taking care of my car.
7/16/2024
Anne M. VERIFIED CUSTOMER
Everyone is polite, organized and informative. I made good use of the coffee maker as well. Thank you.
Anne
7/16/2024
Teresa C. VERIFIED CUSTOMER
You were a lot faster than quoted time, thanks.
7/16/2024
Scott P. VERIFIED CUSTOMER
It was timely and efficient. I was done before the specified time.
7/16/2024
Debora H. VERIFIED CUSTOMER
All Staff can just be friendlier. Are they not happy with their jobs. The Toyota attitude has changed.
Thank you,
7/16/2024
Kurt T. VERIFIED CUSTOMER
I've always had my trust in Toyota and am satisfied with the work they do. I don't like how much a simple oil change costs now.
7/16/2024
Albert V. VERIFIED CUSTOMER
She was very pleasant and descriptive of the work done
7/16/2024
Susan D. VERIFIED CUSTOMER
Chance was amazing. Deserves a solid raise!
7/16/2024
Ravia B. VERIFIED CUSTOMER
The team in Puyallup are good and honest. Thank you
7/16/2024
David B. VERIFIED CUSTOMER
She was very friendly, helpful, and informative. She's a keeper.
7/15/2024
Terrance T. VERIFIED CUSTOMER
Too long to type. Part of it was I was told everything was done but some paperwork. I waited 25 minutes after that.
7/15/2024
Toyia W. VERIFIED CUSTOMER
Very polite and helpful
7/14/2024
Paul A. VERIFIED CUSTOMER
Nick is amazing!
7/14/2024
Richard L. VERIFIED CUSTOMER
Well done.
7/14/2024
Hannah P. VERIFIED CUSTOMER
It was great and very quick!
7/14/2024
Lyndsey B. VERIFIED CUSTOMER
I walked in and there were 7 full stalls of workers no one else waiting to get check in and they said they would be right with me. They all looked at each other like it's your churn. I was not called after my diagnostic was complete. I had to call the next day. The employee then told me that she wasn't sure why no one called but that my car did need repairs. I approved the repairs and she said it would be done later that day. Again I did not receive a call. I called back the following day and they said yes the car is ready for pickup. I went to the office to pick up and again I was told we will be right with you while the employee stared down at her computer. She didn't contact anyone to come help without even asking me what I was there for. Once I picked my vehicle up and drove off I noticed where I had a very small Crack had now run the length of the windshield. I asked to speak to the advisor and he said that happens because of heat and he could guarantee that is wasn't anything they had done. I am assuming it happened when they took the vehicle through the carwash. All I was told was that I could speak to a manager on Monday.