We had a great experience. Mr. Henry was very professional, kind, and courteous.
6/16/2024
Suzanne R. VERIFIED CUSTOMER
Everything went smooth during my visit. Gentleman at the counter was friendly and helpful. Allen was very welcoming and had great energy.
Great team! Thank you!
6/16/2024
Lani A. VERIFIED CUSTOMER
Exceptional service as always, thank you!
6/16/2024
David R. VERIFIED CUSTOMER
We have a service package and evertime we come to get an oil change after 5000 miles they say we should wait to 10k which is way too long. Plz stop telling us to change our oil 10k. When we signed the agreement it never said we had to change at 10k
6/16/2024
Leona B. VERIFIED CUSTOMER
Service was professional and the work was done in a timely fashion.
6/16/2024
Erik M. VERIFIED CUSTOMER
Andrea was wonderful. I have never experienced bad customer service at Toyota of Puyallup
6/16/2024
Darran H. VERIFIED CUSTOMER
Service staff was efficient and attentive to the points that I gave him concerning my vehicle. And when I arrived after hours, the sales team were very helpful in handing over my vehicle, even trusting me to call in to service the next day to pay for the servicing of my vehicle. I’ve been a customer at this Toyota dealership and service center for 17 years.
6/16/2024
Harold D. VERIFIED CUSTOMER
Kennedy did an excellent job of getting me settled in and keeping me updated as the service work was being done.. it was a long job.. around four hours.. She’s a “keeper” .. I’d be happy to work with her anytime again.
6/15/2024
Jose D. VERIFIED CUSTOMER
great service
6/15/2024
Michele K. VERIFIED CUSTOMER
Service was completed quickly. Chance said he would get back to us in a few days requarding the second key fob we did not receive at delivery. He was very helpful. Hope this works out.
6/15/2024
Arturo C. VERIFIED CUSTOMER
Great service!
6/15/2024
Heidi T. VERIFIED CUSTOMER
You guys are the best!
6/15/2024
Richard B. VERIFIED CUSTOMER
Completed on time and I washed my car
6/15/2024
Robert Y. VERIFIED CUSTOMER
None
6/15/2024
Elaine C. VERIFIED CUSTOMER
Service was great. Rebecca had to go get a service person because the sensor came back on. The gentleman came out and pushed some buttons and the sensor wouldn’t go off. He pushed some buttons and the signal light finally went off. I drove to work and the hasn’t came back on so he makes it work.
6/15/2024
Carol T. VERIFIED CUSTOMER
My service was completed faster than promised!
6/15/2024
Thomas S. VERIFIED CUSTOMER
I’m awaiting the survey.
6/15/2024
Ethan H. VERIFIED CUSTOMER
Jimmy, nick, and Becca were awesome. Although I wish when jimmy was transferred to another department they communicated better on updating me as we were waiting for the part to come in.
6/15/2024
Tyler S. VERIFIED CUSTOMER
It would be nice if you didn't have to push the drivers seat all the way back, down, and change the tilt. It's one thing if the mechanic needs a little room and moved the seat back but to change every setting seems overkill. Otherwise service was great. Just takes a while to dial in the seat to only have to start from scratch again.