She was friendly and did a great job making me feel welcome.
6/5/2024
Ted S. VERIFIED CUSTOMER
Very good and fast service. Thank you Kennedy
6/5/2024
Patrick M. VERIFIED CUSTOMER
Always professional, friendly and great customer service in the service department, thanks!
6/5/2024
Charles P. VERIFIED CUSTOMER
Super job!
6/5/2024
Charlotte C. VERIFIED CUSTOMER
This is my second interaction with the service dept. both times on entering I felt an unwelcoming feeling when I approached the desk both instances I was told we’ll be with you, even though no one else was before me they would shuffle papers around as though busy giving me no eye contact.
As so as someone else entered they were greeted and taken care of during this time I was seated waiting, I seated myself while they shuffled their papers pretending I wasn’t there.
Another asked if I was being helped after saying no I was waited on
Respectfully,
Charlotte C
6/4/2024
Randall R. VERIFIED CUSTOMER
It was a very pleasurable experience.
6/4/2024
Kandee N. VERIFIED CUSTOMER
I appreciate the friendliness of the employees and the efficiency of the process.
6/4/2024
Louise E. VERIFIED CUSTOMER
Chance Hemby and Molly Houghton were friendly, helpful and made me feel like they truly cared for their customers.
6/4/2024
Cristeta A. VERIFIED CUSTOMER
Elisabeth bridges was very nice and professional.
6/4/2024
Yurii D. VERIFIED CUSTOMER
Even though I didn’t need you to rotate my tires, there’s been a low tire pressure warning light on. Nothing was done about it. Still on.
6/4/2024
Kenneth S. VERIFIED CUSTOMER
I liked how my service person Chance made me feel ! He set me at ease and answered all my questions. He had a smile and was happy it seemed to help me and others. Gave me a time to expect my car to be ready. As it turned out the car was done early! Came out to get me when my car was ready! I would like to have Chance again!
6/4/2024
Josh A. VERIFIED CUSTOMER
The whole experience was thoroughly pleasant today. As usual, no surprises nor deviations from the great service I have come to expect from this dealership. Jessica was a consummate professional.
6/4/2024
Joseph H. VERIFIED CUSTOMER
I mean, what can I say. It was a great experience!
6/3/2024
Dambe L. VERIFIED CUSTOMER
I had some maintenance alerts on my vehicle to xheck out, they were not fixed. The only thing that was fixed was the AC, that was not t h e only thing. I had LTA malfunction, Headlight system malfunction and pre collision system malfunction alerts on my vehicle and they still show on my dashboard. I don't know how that could be missed. Besides my car stayed in your shop for more than 25hr, and the next day I had to insist to get my vehicle back. I am disappointed.
Dambe.
6/2/2024
Sokhoeurn M. VERIFIED CUSTOMER
Awesome!
6/2/2024
Leigh F. VERIFIED CUSTOMER
Always courteous and helpful
6/2/2024
Jennifer H. VERIFIED CUSTOMER
Nic was such a pleasure to work with!
6/2/2024
ANA C. VERIFIED CUSTOMER
Nick was informative and courteous.
6/2/2024
Rodger W. VERIFIED CUSTOMER
Service was explained and work was done in a timely professional manner.
6/2/2024
JOSHUA L. VERIFIED CUSTOMER
I was told that my tires measured at a 5 with tread depth. However, I found that strange, since I also just recently purchased tires from another manufacturer. I brought it back to that company as I have a warranty on the tires and expressed how Toyota said I needed new tires and asked me if I wanted to purchase new ones. The gentleman scanned my tires and had them evaluated and it turns out. The measurements were drastically off. Considering I was at an 8 in tire depth on all tires. I truly felt this Toyota mechanic was trying to build profit for the company and take advantage of a customer. This is why people are skeptical to go to dealerships, because some mechanics write things up to take advantage of the consumer. I’m honestly irritated and may never come back to this store.