You all did a great job of communicating as you have always done over the last several years, so thank you for your good service!
5/31/2024
Connie M. VERIFIED CUSTOMER
Nick was very thorough about my options and very helpful. Great service!
5/30/2024
David K. VERIFIED CUSTOMER
Totally professional and friendly!!!
5/30/2024
Deborah C. VERIFIED CUSTOMER
Great service writer very informative and helpful.
5/30/2024
Kristi M. VERIFIED CUSTOMER
Brand new car a month old, I told them what was wrong. They had the car all day and finally worked on it at 3 and it took like 15 minutes. They left the windows down for hours and now the new car smell is gone and I called three times to ask to have the windows rolled up. I am so upset I paid for a new car and now it doesn’t even smell new and it already had parts replaced. Plus it’s a brand new car and I wasn’t even given a loaner because they were out. And by the time they called to tell me my car was done the shuttle was no longer doing rides!!
5/30/2024
Eusebio S. VERIFIED CUSTOMER
Excellent service thank you
5/30/2024
David D. VERIFIED CUSTOMER
Only one thing is I always have my car serviced by Toyota but they couldn’t find my history.
5/30/2024
Joseph S. VERIFIED CUSTOMER
Very friendly and thorough.
5/30/2024
Carl H. VERIFIED CUSTOMER
Services were recommended that had already been completed. Technicians did not check the plugs before saying they needed to be replaced. I still have problems with the brake job that your people completed over a year ago. I am not sure if I will ever bring this car back to you again.
5/30/2024
James H. VERIFIED CUSTOMER
Super fast service!
5/30/2024
Felicisimo C. VERIFIED CUSTOMER
Completely satisfied
5/30/2024
Morris S. VERIFIED CUSTOMER
???? good job
5/30/2024
Jessica F. VERIFIED CUSTOMER
I was pretty frustrated that it took 40 mins to get my keys after I paid. Especially, because I had my 2 young kids with me. I told the representative via text I would be there at 3pm when she texted to say my car was ready. 1 arrived at 255 and was done paying at 3pm and was told to sit in the waiting room and my keys would be brought out. I went up to the representative at 340 and asked when I would get my car and the keys were there for who knows how long while I waited.
5/29/2024
Vernon F. VERIFIED CUSTOMER
Elisabeth was very helpful, and positive
5/29/2024
Ian A. VERIFIED CUSTOMER
Got my new car (that has 0 scratches/ dents on it) back with dents and covered in oil. Very disappointed, now if we got a loaner and returned it with a scratch/ dent, you would charge us money for it.
5/27/2024
Efren E. VERIFIED CUSTOMER
Satisfied with the service at the Toyota Tacoma in Puyallup, WA on River Road.
5/27/2024
Fatuma O. VERIFIED CUSTOMER
I have not driven the car yet. I will give feedback as soon as I do that. But I love your services
5/27/2024
Richard H. VERIFIED CUSTOMER
Very prompt and polite. The overall service took less time than I anticipated.
5/26/2024
Ashley G. VERIFIED CUSTOMER
Will never take my Toyotas here again. Consistently told me I had the same thing wrong with my car over 3 times and then lied to me about what the issue was to try and get more money. I am a single mom raising two kids who one of which is not even my own. They take advantage of woman for sure.
5/26/2024
Anna C. VERIFIED CUSTOMER
Jessica was friendly and professional - excellent service!