Nick always is a pleasure to deal with. We love Toyota of Puyallup !
5/14/2024
Adam David. VERIFIED CUSTOMER
Andrea was amazing some of the best customer service I’ve ever experienced anywhere any business she was outstanding. It was with the service department text that were terrible a list of 10 things wrong with my car over $2600$ worth of work that they said needed to be done as a total scam took it to two separate places they couldn’t find any of the errors of your scam service department. I will be referring everyone to go elsewhere. What a scam Toyota dealership service department has become, I will letting all my friends know and anyone who talks about needing a car to go somewhere else because you Toyota Of Puyallup are scammers
5/13/2024
Michael B. VERIFIED CUSTOMER
Rebecca was great, the person that set my recall appointment said 3-4 hours and it took 7, I’m not sure what takes 7 hours so that was my only frustration.
5/13/2024
Cameron A. VERIFIED CUSTOMER
Jessica was so helpful about letting me know the status of my vehicle while it being repaired which gave me piece of mind knowing that someone was there to help me.
5/13/2024
John G. VERIFIED CUSTOMER
Per the work order, the vehicle was supposed to be washed, this did not happen. It would also appear that the dash was taken apart and debris was found on the floor mats. It would have been appreciated if the tech had cleaned up. All the items on the dash and in the cup holders were tossed in the back seat. Would have been nice if somebody would have put everything in a bag or something? Considering this is the 4th time this vehicle has been in for the same repairs I would have expected more. Check in to check the vehicle in and get it back is always a challenge. The folks behind the counters always seem angry and never acknowledge you standing there.
5/13/2024
Chad L. VERIFIED CUSTOMER
Chance is always great. Rick was much appreciated.
5/13/2024
Rachel M. VERIFIED CUSTOMER
Everything was done properly.
5/13/2024
Luis N. VERIFIED CUSTOMER
Nice attention great servicebutt the paper sez rotation tires .**** at this time not rotationthanks
5/12/2024
James P. VERIFIED CUSTOMER
Good job
5/12/2024
Joshua M. VERIFIED CUSTOMER
Nicolas was great got me in fast and got the problem taken care of quick thank you
5/12/2024
Krystal H. VERIFIED CUSTOMER
I have a terrific experience and glad they can help me and I can be apart of there experience
5/12/2024
Teresa C. VERIFIED CUSTOMER
Your waiting room was very pet friendly
5/12/2024
Eco Shield. VERIFIED CUSTOMER
Awesome
5/12/2024
Paul M. VERIFIED CUSTOMER
I’m always pleased with the courteousness and promptness of the team.
5/12/2024
Kathryn J. VERIFIED CUSTOMER
I alway have an excellent
Experience. Friendly, helpful employees, great customer service.
5/12/2024
Brandon S. VERIFIED CUSTOMER
I haven’t gotten a refund of $100 deposit from the car rental provided by the dealership.
5/12/2024
Sara A. VERIFIED CUSTOMER
Chance was incredibly helpful and one of the best service advisers I’ve had at Toyota. Thank you so much!