Nice job on time friendly people at the service desk
4/6/2024
Rick P. VERIFIED CUSTOMER
James was great! Kept me informed on what was going on. I’d be happy to have him take care my auto needs again. Thanks very much!
4/6/2024
William G. VERIFIED CUSTOMER
Nic was professional in our first words. He was personable and easy to talk with as he discussed what would happen with my safety recall appointment!
And finally, Nic said my appointment would take about an hour. You know what???
Nic delivered on his statement!
With a nice experience, a freshly debugged computer glitch and just wash car I was on my way!
Toyota of Puallup delivered once again!
Thank you Nic and thank you Toyota of Puyallup for having Nic as me of your team members!
4/6/2024
Dennis S. VERIFIED CUSTOMER
Becca is very personable and provides outstanding service!
4/6/2024
Leslee S. VERIFIED CUSTOMER
Friendly and kept me informed.
4/6/2024
Elizabeth B. VERIFIED CUSTOMER
James was great to work with. Friendly, knowledgeable.
4/5/2024
Gary R. VERIFIED CUSTOMER
Vechicle was returned to me in record time!!
4/5/2024
Shannon W. VERIFIED CUSTOMER
It should not have taken 4 1/2 hours to fix a hatch latch.
4/5/2024
Moses A. VERIFIED CUSTOMER
I quit going to Doxon and I’m quite happy with giving you my business now.
Thank you for not telling me that I need 10K in repairs every time that I come in for service.
4/5/2024
Scott V. VERIFIED CUSTOMER
Everything was great!
4/5/2024
Carmin H. VERIFIED CUSTOMER
Thank you for being polite professional and thoughtful
4/5/2024
Ronaldo P. VERIFIED CUSTOMER
Andrea is the best
4/4/2024
Leo L. VERIFIED CUSTOMER
Had an appointment, hour half wait . Tire rotation with wash. Watched my truck sit for 20 min, while watch 8 people walk in and walk out. I don't mind waiting but when I make appointment I expect first come first serve. Any way I asked about my truck cause I saw it not moving and asked to reschedule.
4/4/2024
Merwyn H. VERIFIED CUSTOMER
I appreciate the prompt service on my RAV4. I am very satisfied with it and your dependability. I don’t know if I’m gonna do the survey. I kind of don’t like having respond every customer service program I deal with it’s a real nuisance but we’ll see if I Fill it out. Thanks again for your good program.
4/4/2024
Sean W. VERIFIED CUSTOMER
Rebecca’s service was among the best of the best. My service experience was flawless yesterday. THANK YOU to Toyota and a HUGE thank you to Rebecca
4/4/2024
Jorie B. VERIFIED CUSTOMER
I literally had an appointment, for oil change and recall .. it took 4 HOURS. Nobody told me the time until I asked 2 hours in and they said it would be done within 20 minutes. It took an hour and thirty minutes longer. I didn't bother them because I knew that wouldn't make them move faster but I never would have thought an oil change and some update recall would take 4 hours. Unacceptable
4/4/2024
Denniel S. VERIFIED CUSTOMER
Excellent customer service and super fast!
4/4/2024
Elvis A. VERIFIED CUSTOMER
Elisabeth is very friendly and professional. Thank you.
4/4/2024
Lynette H. VERIFIED CUSTOMER
The staff was friendly and the dealership is clean and has a nice waiting room.