I was satisfied and it was done on time at no extra costs
2/26/2024
Ramon B. VERIFIED CUSTOMER
It wasn't Jessica that was the problem. I did send an email to Jessica and she is gonna help me resolve this issue. But feels like I wasted my morning for something the service didn't want to fix.
2/25/2024
Nicholas E. VERIFIED CUSTOMER
The person who helped me was amazing
2/25/2024
Ellen L. VERIFIED CUSTOMER
Professional and courteous. You guys always take great care of us!
2/25/2024
Floyd C. VERIFIED CUSTOMER
Kennedy has been absolutely amazing at helping me solve my issues. I really appreciate her experience, time and attention to detail.
2/25/2024
Christopher W. VERIFIED CUSTOMER
The service was great! But not happy that you do not have Saturday walkins anymore. If our vehicles say maintenance soon and the vehicle started to rattle and the next appointment is until 2 months later. Then the vehicle is going to mess up/break down. Then it's going to cost us customers more money. Then we will have to go else where. Toyota should have technicians for oil changes only for walking on Saturday first come first serve. For all other repairs makes appointment. VERY UNFAIR TO US CUSTOMERS THAT ONLY NEED A QUICK OIL CHANGE!!!
2/24/2024
Rebecca S. VERIFIED CUSTOMER
Rebecca was amazing to work with.
2/24/2024
William G. VERIFIED CUSTOMER
Excellent stvice
2/24/2024
Laszlo C. VERIFIED CUSTOMER
I appreciate Chance’s good service and staying in touch with updates!
2/24/2024
Linda M. VERIFIED CUSTOMER
Will do.
2/24/2024
Erika T. VERIFIED CUSTOMER
She provided excellent customer service and communication.
2/24/2024
Albert H. VERIFIED CUSTOMER
Rebecca was great to work with. She was very polite and very helpful. We always have a great experience there.
2/24/2024
Alice L. VERIFIED CUSTOMER
Today was a reminder why I bought my Toyota from the great people of Toyota of Puyallup!
2/24/2024
Eugene W. VERIFIED CUSTOMER
Very professional! Awesome service!
2/23/2024
Deeanne S. VERIFIED CUSTOMER
Your people were great!
2/23/2024
Byron N. VERIFIED CUSTOMER
Becca Stafford was very helpful
2/23/2024
Brian A. VERIFIED CUSTOMER
5/5 service was efficient and easily managed. Decided to wait and there were plenty of good hospitality service as well.
2/23/2024
Therese M. VERIFIED CUSTOMER
James was friendly and efficient. He responded quickly with a call back when I had a follow-up question.
2/23/2024
Michael S. VERIFIED CUSTOMER
I came in with a coupon.they took it but didn't give methat price until the third time they told me what I owed .here's the kicker they were supposed to rotate the tires and told me they had but I know for two separate reason why they did not . It makes me wonder what else they said they did that wasn't done? Very disappointed in being lied to by toyota of puyallup. I truly expected so much more.
2/23/2024
Daniel B. VERIFIED CUSTOMER
Service was good actually but my vehicle sustained damage (rear bumper scraped) from an impact onsite. Joseph was exceptional during our discussion regarding the repairs at no cost which I will schedule soon. Joseph acted in the most appropriate way as a Toyota representative.
In addition, I am very satisfied with my experience overall.