Great service offered a quote for tires upon request
1/7/2024
Daniel T. VERIFIED CUSTOMER
Took a very long time. Just to get my paperwork for checkout, it took me over 30 minutes. My appointment was at 4:30, I was told that there was a 45-60 min wait time. I didn’t leave until after 6:15pm.
1/7/2024
Julie S. VERIFIED CUSTOMER
The issue of my back sensor not working was because of a low battery charge issue. You guys replaced my batte a few months ago and I would think you would check all the systems were back up & running instead of me having to pay another $165 to find out what the issue was. I really feel you should not have charged me additional money for something you should have made sure was in working order when you gave my vehicle back to me after replacing the battery. Very disappointing.
1/7/2024
Lizbeth R. VERIFIED CUSTOMER
Nicolas was great. The only issue I have with Toyota is buying a $40K car with tech equipment I'm unable to use.
1/6/2024
John W. VERIFIED CUSTOMER
Very friendly and saved me some money. Thanks
1/6/2024
Richard M. VERIFIED CUSTOMER
I love Toyota of Puyallup. Service was good, great service representative. Have been using Toyota of Puyallup for more than 40 years, always love the job well done
1/6/2024
Warren H. VERIFIED CUSTOMER
I'll be glad to respond. Toyota of Puyallup custermer service is outstanding.
1/6/2024
Brandi W. VERIFIED CUSTOMER
Nic was friendly. I didn’t expect two have an hour and a half wait to get a key cut. I did inform them when I made the appt that I needed a second key fob.. turns out they’re on back order. I guess I’ll call at a later time. I need an additional fob. Doesn’t make sense to have extra keys that don’t unlock the doors or the glove box. They also asked if I wanted a free “general inspection”. I said yes but not sure if they did that.
It was my first time in a dealership and they were packed! I heard several employees and customers say that was unusual. Everyone seemed happy though.
1/6/2024
Eric B. VERIFIED CUSTOMER
Stacy Ivchenko provided superior customer service today!????
1/5/2024
Wendy F. VERIFIED CUSTOMER
Thank you very much for looking at our 4runner again without an additional charge when we brought it in with a problem that wasn't resolved or diagnosed correctly the first time.
1/5/2024
Amy H. VERIFIED CUSTOMER
If I had known only the areas Chip Protect was to be applied would be cleaned, I would have washed entire truck myself before bringing it in.
1/5/2024
Sally P. VERIFIED CUSTOMER
We have always been pleased with both service and sales. Your staff is great.
1/5/2024
Matthew S. VERIFIED CUSTOMER
We scheduled this oil change appointment knowing that we had a free oil change. No one notified us that they no longer honor free oil changes, and on top of having to PAY for a free oil change, there was a large price increase. We are super disappointed with the lack of transparency, communication and customer service.
1/5/2024
Kyle B. VERIFIED CUSTOMER
Thanks for providing great service
1/5/2024
W L. VERIFIED CUSTOMER
Nick understood my frustration with the problem with my Camry and did what he could to rectify the problem.
1/5/2024
Joseph C. VERIFIED CUSTOMER
Very good experience. Polite ,courteous and did a great complimentary inspection! You need more cookies or donuts ????! A+ service.
1/4/2024
Roby L. VERIFIED CUSTOMER
Logan McDonald has been a consistent professional on my multiple contacts with him. I appreciate him remembering my name and acknowledging the amount of time my multiple recall appointments have drained from me. Happy New Year