Thank you for the service of repairing my vehicle that was vandalized.
Mr.Gallette and the Service Department professionally maintained contact with me as I waited for the backordered part for two months, and my RAV 4 on your lot. I asked that they check the car and drive it and wash it to maintain its integrity and Nic said
“no problem.”
A potentially stressfull oriented situation was diffused and I felt at ease awaiting the part and repair. The dealership is a welcomed place and friendly. I will recommend to others.
12/7/2023
Jacqueline J. VERIFIED CUSTOMER
She was very polite and courteous let me know what to expect
12/7/2023
Shelley R. VERIFIED CUSTOMER
Jess was great, but I had to return because the technician did not fill my spare with air, so the light stayed on (it dropped when the weather turned). Jess took care of it, she was great!
12/7/2023
Carolyn K. VERIFIED CUSTOMER
Jess was very attentive and caring re my car needs. Jessis was very kind and considerate and she deserves a big raise!!!????????
12/7/2023
Olga W. VERIFIED CUSTOMER
As usual, you guys are beyond reproach! Thank you for your strive for perfection. You never disappoint!
12/7/2023
Lester B. VERIFIED CUSTOMER
Great job!
12/6/2023
Robert G. VERIFIED CUSTOMER
Professional, pleasant, helpful.
12/6/2023
Antoinette P. VERIFIED CUSTOMER
Jessica was great!
12/6/2023
Tiffany S. VERIFIED CUSTOMER
Staff was very pleasant and helpful.
12/6/2023
Rebekah B. VERIFIED CUSTOMER
Friendly and helpful!
12/6/2023
Ilauna G. VERIFIED CUSTOMER
Great staff!
12/6/2023
Shawn Y. VERIFIED CUSTOMER
Chance was great but the male service writer made some
Uncomfortable in the waiting room by Chances desk. It wasn’t busy but there were 3-4 people waiting and the Service guy kinda barked, feel free to grab anyone in line and write them up.
Can’t imagine what it’s like going to work and it being busy, could have been handled a lot better and not made staff and customers uncomfortable.
Also just moving back from Kentucky, there were several ladies with children, may have been a great time to park cars in the service entry garage and let them get in their cars out of the rain.
Overall y’all did a great job
12/6/2023
James H. VERIFIED CUSTOMER
Great Job. Thanks Jim
12/5/2023
William K. VERIFIED CUSTOMER
OK.
12/5/2023
Dennis K. VERIFIED CUSTOMER
Thanks
12/5/2023
Kurt F. VERIFIED CUSTOMER
Good????????????????
12/5/2023
Grant R. VERIFIED CUSTOMER
Great service manager, mechanic, comfortable waiting area
12/5/2023
Ahmad H. VERIFIED CUSTOMER
While I had appointment meant, but it took long time for installation of only 3 simple parts,
12/4/2023
Katherine F. VERIFIED CUSTOMER
I am not satisfied at all. I will be calling a manager in the morning. My Toyota App is still not working and now I can’t even access updates in my car. My car is rocking towards and backwards and my wheels were not even touched. Did you knock off the weights on my tires at my last service? I feel like I’m at an amusement park bouncing all around in my car.
12/4/2023
Ron F. VERIFIED CUSTOMER
Friendly and knowledgeable service on a timely manner.