The service person had me pay for some else’s services ans told that the hub cup was broken, to go buy one they Toyota will reimbursed me. She confused me with someone else .
1/25/2025
Elena M. VERIFIED CUSTOMER
Rebecca Stafford was wonderful, she had a bright smile, answer all my questions. Gave me an accurate wait time. Explain that there was a small room for kid to play in. Over all I had a good time. Thank you.
1/25/2025
Norinda Y. VERIFIED CUSTOMER
The process of purchasing the vehicle and getting the service done was excellent.
1/25/2025
John C. VERIFIED CUSTOMER
Your people were friendly and professional. They took care of my oil change and tire rotation within about 45 minutes. That was very fast!
1/25/2025
Kristy T. VERIFIED CUSTOMER
I had made my appointment I. Monday in person for Thursday at 330. I showed up and my appt wasn’t showing but they were able to get me in right away. I was in and out in less than an hour. Extremely happy with the staff and how they were able to help me
1/24/2025
Dennise B. VERIFIED CUSTOMER
Izabella was pleasant to work with. Great customer service!
1/24/2025
Scott M. VERIFIED CUSTOMER
The bumper cover bolts are loose
I brought it in for missing bolts
1/24/2025
Mark M. VERIFIED CUSTOMER
Both my headlights were out as I left. Not sure how this happened. Would have thought you would have seen this in the safety check.
1/24/2025
Eric N. VERIFIED CUSTOMER
All went well. A smooth process. Thank you!
1/24/2025
David R. VERIFIED CUSTOMER
Great Service Team
1/24/2025
Alberta H. VERIFIED CUSTOMER
Our first time in the service department and talked with Bret who made us feel welcome. I left feeling good about my car being there and hope that we can talk to Bret again. Service was great.
1/24/2025
Charles L. VERIFIED CUSTOMER
Tried to over charge me for changing out spark plugs on a 4 cylinder camry. 400+ $ for something like that is crazy.
1/24/2025
Tom S. VERIFIED CUSTOMER
Izabella was very welcoming and communicated all work being done on my vehicle.
1/24/2025
Deborah W. VERIFIED CUSTOMER
I appreciate that you able to get my car in quickly
1/24/2025
Vadim K. VERIFIED CUSTOMER
She is hot.
1/24/2025
Pat G. VERIFIED CUSTOMER
I really appreciate that your service team was willing to squeeze me in…I had written down the wrong day. So thanks again and please let Kennedy know again that I was sorry for any attitude that I had given her. You all have a tough job to do and I could have been more understanding in the moment of my frustration. So all was good…thanks again.
1/24/2025
Center Food. VERIFIED CUSTOMER
I didn’t get a coupon for car wash. Was also there last week and didn’t get one so missed out on two. ????
1/24/2025
Gerhard B. VERIFIED CUSTOMER
Service was very good
1/24/2025
Tracy S. VERIFIED CUSTOMER
Love my car. Love Puyallup Dealership. Love the service people.