Very happy with everyone I. I came in contact with
11/9/2023
Greg H. VERIFIED CUSTOMER
When I got the key fob back it was torn on the rubber part over the lock button and the ring holding it onto my key chain was gone. As for the service - it was excellent, my car has over 250k miles on it. The quality that Toyota puts into it’s vehicle’s is some of the best I’ve seen ANYWHERE. I have owned over 50 cars in my lifetime and with the exception of my 2018 Tesla this has been the second best car I’ve owned.
11/9/2023
Kim K. VERIFIED CUSTOMER
Logan was kind and professional but issue is still there. I will be back to have the issue re-addressed when I can find the time to do so. I do not think it is a mechanical issue with my truck however, next time I will be requesting to ride along to point out the issue. Something is loose outside of my vehicle (not loose change, inside) and it needs to be addressed. I should not have to deal with the noise that has never been an issue before 2 weeks ago. I paid alot of money for my TRD PRO to not have this fixed.
11/8/2023
Francine W. VERIFIED CUSTOMER
I didn't meet James Allen personally but I am very satisfied with the work. However Jimmy at the front desk I have had the opportunity to work with twice and fully appreciate his professionalism and dedication to making sure I am satisfied with the work. I spoke to someone else at the dealership when I told them my car was leaking they told me to take it to a body shop. Jimmy took the right course of action and scheduled me in for service almost immediately helping me feel safer driving my car while 5 months pregnant. I will definitely be back because I feel they take my problems seriously and strive to do their best.
11/8/2023
Ryan M. VERIFIED CUSTOMER
Great service, great communication, excellent experience! Thank you Ms. Bridges
11/8/2023
Barbara K. VERIFIED CUSTOMER
She was great it was all great.
11/8/2023
Bryan K. VERIFIED CUSTOMER
Elisabeth was great. Warm, professional, efficient. A+!
11/8/2023
Wendy M. VERIFIED CUSTOMER
Anastasia is very nice and was very accommodating.
11/8/2023
John H. VERIFIED CUSTOMER
Well done No BS Anastasia’s well versed in her job. Bravo
11/8/2023
Rozamund B. VERIFIED CUSTOMER
Great employees , you are lucky to have them
11/8/2023
Sean G. VERIFIED CUSTOMER
The access panel was left unscrewed. It would appear that the service Mechanic removed one screw, loosened the other then rotated it out of the way to facilitate the oil change. Then once the oil change was completed he forgot to rotate the panel back and install the removed fastener in addition to tightening down the temp installed one. Luckily I caught it when I got home . The remaining fastener had almost vibrated loose and I would not be thrilled to have lost that panel.
11/8/2023
Tauati P. VERIFIED CUSTOMER
The only thing is missing was washing my car as I requested to the lady at counter but everythings fine. Thank you again.
11/8/2023
Joseph C. VERIFIED CUSTOMER
About a week ago there appeared on my Toyota Tacoma dashboard a tire symbol with an exclamation point (!). Today, with a brand new set of tires, the symbol is still flashing upon my dashboard!
Can anyone tell me what it means?
Thank you, Joe Conner, Federal Way
PS: Tires, Balance, Alignment, all seem PERFECT!
11/8/2023
Joy M. VERIFIED CUSTOMER
Logan was great.
Good job on hiring him ????????
11/8/2023
Jeffrey P. VERIFIED CUSTOMER
He was great. Thank you Logan
11/8/2023
Aaron R. VERIFIED CUSTOMER
Always outstanding!
11/8/2023
Frank A. VERIFIED CUSTOMER
Logan was very willing to insure quick and precise service, to get my vehicle running at top performance. The loaner he provided for me was very helpful.
11/8/2023
Jason M. VERIFIED CUSTOMER
We weee asked if we wanted our car washed, the answer was yes. On the receipt it says it was washed, it was absolutely not washed and not vaccinated. Very disappointing