Scratches all over my back bumper on a brand new SUV 2023 from them putting a tow hitch on my my SUV. I have pictures
11/3/2023
Shirley M. VERIFIED CUSTOMER
I was told the car would be washed, it wasn’t. I was told I would be texted so I could arrive at 4 to get my car, I was not texted. I texted him to see if it was ready and didn’t get a text until after I had picked it up. I called shortly before 4 and the phone rang over 4 minutes before someone finally answered. This was not a very good first impression.
11/2/2023
Susan W. VERIFIED CUSTOMER
Jessica provided outstanding customer service, ???? friendly, professional
11/2/2023
Barbara B. VERIFIED CUSTOMER
Always great service
!
11/1/2023
Barbara K. VERIFIED CUSTOMER
The cost of the oil change was more than before and more than my son was charged at another Toyota deliver. Please don’t call to explain.
11/1/2023
Steve F. VERIFIED CUSTOMER
Fastest oil service ever !
11/1/2023
Joy P. VERIFIED CUSTOMER
She was very nice and friendly with beautiful smiles that made you felt welcomed. She also offered me a car wash which I never got ones when I went there during summer time.
11/1/2023
Michael J. VERIFIED CUSTOMER
Your mechanics damaged my hood latch during an oil change had me come back 3 seperate times and the made me pay for the repair
11/1/2023
Rick A. VERIFIED CUSTOMER
Chance was great. Really appreciate the service.
11/1/2023
Keith H. VERIFIED CUSTOMER
I appreciated the help from Stacy Ivchenko an her manager, Rick. Who aided in helping me figure the finances for paying, even allowing me to go to my bank and return for repair. Very much appreciated!
11/1/2023
Melvin S. VERIFIED CUSTOMER
Great Service representative. He is very knowledgeable. Helped me to understand fully of what needed to be done to my vehicle. Kept me updated on the progress. I got my camry fixed and back on the road very well pleased with all the efforts. Thank you Nicolas Gallerti.
11/1/2023
Sharon F. VERIFIED CUSTOMER
Elizabeth was knowledgeable and helpful.
11/1/2023
Wanda N. VERIFIED CUSTOMER
Jessica was every helpful good customer service person she should be given a raise
11/1/2023
Frederick C. VERIFIED CUSTOMER
Thank you!
10/31/2023
Elaine C. VERIFIED CUSTOMER
Always happy with your staff's professionalism and friendliness. Elisabeth was GREAT!!!
10/31/2023
Heather B. VERIFIED CUSTOMER
The customer service was great.
10/31/2023
Michael N. VERIFIED CUSTOMER
Client service was great, polite, and helpful. The repair work was done in a timely fashion. My only issue was having to come back after my oil change 3 days prior to have the oil pan plug tighten as it was leaking. I had driven 600 miles with it leaking over the weekend. I have a decent size oil spill in my driveWay that I now need to chemically clean. Very inconvenient.
10/31/2023
Sarah C. VERIFIED CUSTOMER
Thank you Logan!
10/31/2023
Lindsay S. VERIFIED CUSTOMER
I watched my car get brought up and my keys brought in and I waited 15 minutes and never got called up. So I went up and asked. When I went back and asked there were 3 employees just hanging around while one was helping another customer. I asked if someone could check me out so I could leave. I was told to wait for the 1 employee helping a customer. I was very frustrated. My car was sitting ready I just needed to pay and be handed my keys.
10/31/2023
Kristopher R. VERIFIED CUSTOMER
Great service and friendly staff at reasonable prices. Overall experience helps change my opinion of going to a 'car dealership'.