I just bought my car and I had to pay for it to get fixed with even the extended warranty. It was a simple switch that needed to be replaced. Not impressed with how much I needed to pay for such a simple fix.
10/14/2023
Robert W. VERIFIED CUSTOMER
Logan was very helpful as was Jimmy Allen when I went to retrieve my husband's Prius. The 2022 RAV4 loaned to us for the two critical medical appointments that occurred during our vehicles shop time is now my second favorite Toyota! -Mrs. Robert W
10/14/2023
Gary And. VERIFIED CUSTOMER
Thank you very much, Logan, He was a pleasure and was very hospitable with eye contact?????? From Debby Arneberg
10/14/2023
Jung K. VERIFIED CUSTOMER
Nic always provides us best service!! Very efficient and quick!!
10/14/2023
Joel S. VERIFIED CUSTOMER
Nick was very professional and handled the accidental breaking of the antenna with integrity and class.
10/14/2023
Laura R. VERIFIED CUSTOMER
Elisabeth and Jessica are pleasures to work with. Jessica has helped more than once and Elisabeth did a thorough job in a friendly, yet professional manner. I’m glad they’re there.
10/13/2023
William F. VERIFIED CUSTOMER
All's good on the Toyota experience!!
10/13/2023
Beau S. VERIFIED CUSTOMER
Last two times i have been in for services the windshield washer fluid has not been filled, both times has ran out or shown washer fluid low alert the day after my appointment, first time i shoot the windsheld with fluid. I know its not a big deal but when the report shows that it was filled and it obviously wasnt, its a little irritating. Im paying for a full service and its is not happening. Also this last time i had my truck washed and its about the worst wash job ive ever seen, missed/dirty spots and areas everywhere. Like i said, not a huge deal but if im paying for a service, it should be done through and complete as the paperwork and receipt shows.
10/13/2023
Tiana T. VERIFIED CUSTOMER
Jessica had amazing customer service and was very informative.
10/13/2023
Claudia G. VERIFIED CUSTOMER
Very timely job
10/13/2023
Craig D. VERIFIED CUSTOMER
They were very pleasant and quick ????
10/13/2023
Leola J. VERIFIED CUSTOMER
Thankyou for a job well done
10/13/2023
Tim C. VERIFIED CUSTOMER
Friendly good inviorment thanks for doing good job for me Tim C
10/12/2023
James M. VERIFIED CUSTOMER
For the second appointment in a row the technician neglected to reset the service counter. I’ve since received a text message and phone call regarding my need for service.
This may seem inconsequential to you but it’s frustrating to have the alert every time I turn the car on. Coming back to your dealership is less than convenient let alone the annoying follow ups.
It used to be that one could count on Toyota of Puyallup to provide stellar service. Do better.
10/12/2023
Debbie C. VERIFIED CUSTOMER
Thank you!
10/12/2023
Janice T. VERIFIED CUSTOMER
I have always been happy with the service at Toyota of Puyallup
10/12/2023
Guy R. VERIFIED CUSTOMER
I truly appreciate Jimmy's flexibility in my picking up the car a little early. Nic Galletti was very helpful also. Mademy "crunch day" a lot easier.
10/12/2023
Robert C. VERIFIED CUSTOMER
Friendly, ready to help with getting my car maintenance ptocess going in a reasonable amount time. As I was note waiting for it, she contacted me and let me know that the car was ready.
10/12/2023
Kenneth S. VERIFIED CUSTOMER
Nic is an asset for your company. He is friendly, helpful , kind and understanding. It was a breath of fresh air to have such a great experience, no one wants a dead battery and the idiot light on about your all wheel drive being turned off and only able to go 15 mph to get to puyallup Toyota. Your whole crew was once again pleasant, friendly and nice. Nic took me under his wing got right on getting my issues fixed and saw my car was not mine for very long and got me a battery an electrical health check and got me home for dinner! Thanks again
10/12/2023
Linda M. VERIFIED CUSTOMER
Explained everything clearly. Worked with me regarding what I wanted. Finished in a timely matter and arranged a ride back to pick up the car. Did I say how friendly and professional he was?