Jessica is vibrant and connects well with you, very personable. Everything we discussed was completed except for my request to get a quote on replacing the tire sensor. A tech person evidently said the light on the dash flashed. It did not stay on like I noted. With me, it came on when I started the car, and stayed on till the car was turned off at home. There was no flashing. Now I need to make a second appointment to get a price quote. It is the second time I’ve asked for a quote, and haven’t received one yet.
9/20/2023
James F. VERIFIED CUSTOMER
Yes
9/20/2023
Dara K. VERIFIED CUSTOMER
Great friendly timely service
9/20/2023
Jill W. VERIFIED CUSTOMER
My vehicle was not washed or vacuumed. Also the rep did not go over the report with me like they usually do
9/20/2023
Glenda C. VERIFIED CUSTOMER
She spent the time to follow through and discover additional information and helped solve problems. I felt like she was really putting the customer first, and she earned my trust.
9/20/2023
Sally B. VERIFIED CUSTOMER
My car was washed ,next time I will not have it washed..You all are Awesome there!Thank you.
9/20/2023
Andrew R. VERIFIED CUSTOMER
The Puyallup Toyota team is above all expectations for me. No better team. Hands down.
9/20/2023
Suzan C. VERIFIED CUSTOMER
Jessica was great! She deserves a a raise
9/20/2023
George B. VERIFIED CUSTOMER
Very efficient and professional while meeting all of my expectations. Thank you
9/20/2023
Jeff P. VERIFIED CUSTOMER
Very happy with the service I was provided
9/20/2023
Ruth J. VERIFIED CUSTOMER
I always get great service and customer care.
9/20/2023
Calvin E. VERIFIED CUSTOMER
This visit was simple and easy. Mr Allen was professional and courteous throughout the service visit.
9/20/2023
John O. VERIFIED CUSTOMER
You guys always out perform other toyota dealers in service.
9/19/2023
Darryl D. VERIFIED CUSTOMER
Everyone did an excellent job. Very satisfied.
9/19/2023
Fred P. VERIFIED CUSTOMER
Rick was helpful and understanding.
9/19/2023
Cheryl B. VERIFIED CUSTOMER
After my car had been washed and parked, my service advisor came out to inform that a new cabin and engine filter were recommended. I asked to see the current ones. She seemed surprised, but went to get mechanic, and they both walked me across parking lot ( I’m disabled ). I stood there while mechanic removed engine filter. It was LIKE NEW! The cabin filter was a little dirty, so I approved replacement. In the past, the service advisor would bring out the filters to waiting room and discuss replacement. They need to begin doing that again! Didn’t appreciate being told the engine filter needed replaced ( I don’t believe the mechanic had even looked at prior to me asking to see it ). Doesn’t put a lot of faith in a dealership that I’ve been coming to for over 20 years.
9/19/2023
Arielle C. VERIFIED CUSTOMER
Great customer service!
9/18/2023
Rick B. VERIFIED CUSTOMER
The work done on my car was fine, as always.
When I dropped it off for service I was asked by the service rep if I would like it washed. I was happy to know that this little perk had been reinstated, and accepted the offer. But when the car was returned it has not been washed. It's not a big thing, just a little disappointment.
Thanks
Rick B
9/18/2023
Margaret M. VERIFIED CUSTOMER
Elizabeth was efficient, courteous and detailed, a delight.