Everything was great but they forgot to put the sticker on my windshield for when I need to return next.
1/21/2025
Sadie J. VERIFIED CUSTOMER
The service team was extremely friendly and helpful. They were in contact with me several times while my vehicle was being serviced. The service was excellent and very quick.
1/20/2025
Brandon H. VERIFIED CUSTOMER
Very polite, professional and engaging customer service.
1/20/2025
Nanami A. VERIFIED CUSTOMER
Always great customer service. Thank you!
1/19/2025
Niraj S. VERIFIED CUSTOMER
Andrea was helpful in answering my questions.
1/19/2025
Mckenna R. VERIFIED CUSTOMER
The service team always goes above and beyond and is so efficient! Andrea was so friendly and got me out 30 minutes earlier than the estimated time. Thank you thank you!!
1/19/2025
Scott K. VERIFIED CUSTOMER
Everyone was great, the service was good from my experience. The service was scheduled by sales and ended up being a tire rotation and inspection. Which I would not have gotten up at 7am on my Saturday for. Ended up costing me 75 bucks because you don't change oil till 10K which would have been great to know ahead of time. The free oil change and inspection thing just feels like a scam can't say I'll be back.
1/19/2025
Frances S. VERIFIED CUSTOMER
There was a mix up in the queue for my service appointment. I was waiting almost 2.5 hours. The mistake was identified and service recovery accomplished with car washes. But, hopefully the error is corrected for the future.
1/19/2025
Angela Z. VERIFIED CUSTOMER
Always professional and even though I dropped in with a tire pressure light problem, she explained it may be due to cold weather and I waited for my car to be fit in on a very busy Saturday. The tire pressures were a bit low, but no other issues. I was done quicker than I imagined. Thank you!
1/19/2025
WILLIE R. VERIFIED CUSTOMER
I don't go to any other dealership I'm very satisfied
1/19/2025
James W. VERIFIED CUSTOMER
Very professional and friendly
1/19/2025
Brian M. VERIFIED CUSTOMER
Sure
1/19/2025
Darlene W. VERIFIED CUSTOMER
I have never taken my vehicle to Toyota of Puyallup before and I was super impressed. I was in/out so fast! Everyone was so nice and welcoming . Will definitely be making this my new ‘home’ dealership.
1/19/2025
Kevin S. VERIFIED CUSTOMER
I am very pleased with the service I got.
1/19/2025
Rene R. VERIFIED CUSTOMER
Thank you. Andrea C. was very pleasant. Very nice.
1/19/2025
Mike O. VERIFIED CUSTOMER
Not really crazy about having to pay $130 when I used to pay $80 since I bought the car in 2010, but otherwise the service was great.
1/19/2025
Travis M. VERIFIED CUSTOMER
Andrea was great to work with and appreciated the service she provided!
1/18/2025
John R. VERIFIED CUSTOMER
Nic is solid
1/18/2025
Rey M. VERIFIED CUSTOMER
Job well done
1/18/2025
Matthew N. VERIFIED CUSTOMER
All of your service personnel very kind and professional, appreciate that very much.