You did a good job on my recent visit to your service department! Also a prompt service period just under 1 hour.
9/8/2023
Brett P. VERIFIED CUSTOMER
Everything was as expected. Prompt service, clean facilities and interaction with someone that was happy to do their job with a positive attitude.
9/8/2023
Jerrold M. VERIFIED CUSTOMER
Very professional and completed in a timely manner. My Tacoma has the oil filter in a hard to get to place. Most places dump oil all over the frame and rock guard. Your mechanics did a great job and all is clean. They also did not over fill the oil. Thank you.
9/8/2023
Reigh S. VERIFIED CUSTOMER
Jessica was professional and at the same time amiable . She listened to ME not just my words.
9/8/2023
Daniel P. VERIFIED CUSTOMER
It took a month and a half just to get an appointment for an oil change, then I get there 15 min early to check in that was interesting. A hour and a half for a oil change seems a little lengthy, I see my car come around front and I wait to be called then I figure I will get my card out and I am standing waiting when a gentleman walks by a asked what I need I let him know I would like to pay for the device and go home he goes back and lets me know they will be right with me. The kind young lady asked if anyone told me I needed 2 tires and filter and other services I let her know I talked to no one and at this point I just wanted to go home. I don’t understand how when I have a coupon for an oil change for 19.99 from you that I pay taxes on 100.00 service that’s not right. Needless to say the whole experience was a debacle
9/8/2023
Burr C. VERIFIED CUSTOMER
Team was great, Chance didn’t a great job keeping me updated throughout he process.
9/8/2023
Lani A. VERIFIED CUSTOMER
Quick, seamless, and Jessica was great as always! Thank you!
9/8/2023
Trevor M. VERIFIED CUSTOMER
Chance was great!!
9/8/2023
Al S. VERIFIED CUSTOMER
Rebecca did a great job. She was on top of the whole process from the new tires to my loaner truck. The rest of the team also were great. Thanks for the fast efficient service!
9/8/2023
Tj O. VERIFIED CUSTOMER
Thanks
9/8/2023
Thomas H. VERIFIED CUSTOMER
????
9/7/2023
Christopher G. VERIFIED CUSTOMER
Elizabeth was cheerful and helpful. The car was finished sooner than expected. As always, Toyota delivers superlative service.
9/7/2023
Jillian L. VERIFIED CUSTOMER
She was very kind and helpful! Fantastic attitude and customer service!
9/7/2023
Paul M. VERIFIED CUSTOMER
The agent came an told it was done paperwork an hour and half later the agent came to get me..Also, I changed the appointment time online, but the program didn’t advise me nor update my actual appointment
9/7/2023
Allan S. VERIFIED CUSTOMER
Thank you. The service department and its staff is a big reason we bought this vehicle from PUYALLUP. Sophia Benzin was friendly informative and efficient.
9/7/2023
John E. VERIFIED CUSTOMER
Excellent service from Rebecca, first class. Thanks.
9/7/2023
Robert G. VERIFIED CUSTOMER
It was very crowded and a little slow but employees did a great job taking care of us.
9/7/2023
Andrea M. VERIFIED CUSTOMER
Zack was awesome!
The experience in the past was poor, and todays experience was so efficient. He did great and I actually look forward to returning for future service.
9/7/2023
Karen K. VERIFIED CUSTOMER
Need hand sanitizer machines filled up. All were empty
9/7/2023
Elizabeth E. VERIFIED CUSTOMER
Great service, friendly staff, pleasant experience