Thanks for completing my service in a timely manner.
9/6/2023
Steven R. VERIFIED CUSTOMER
She was very professional and pleasantly focused. I felt comfortable working with her.
9/6/2023
Honey B. VERIFIED CUSTOMER
Excellent
9/6/2023
David S. VERIFIED CUSTOMER
Excellent service
9/6/2023
Jeff P. VERIFIED CUSTOMER
Friendly customer service and I will return for future repairs
9/6/2023
Donita C. VERIFIED CUSTOMER
Excellent service, quick, good customer service, friendly, on time, thank you.
9/6/2023
Paul C. VERIFIED CUSTOMER
Service was great.
9/6/2023
Karen P. VERIFIED CUSTOMER
Thank you! I’m looking forward to learning what my trade in value might be. I love my vehicle but might decide to trade. Thank you for always taking good care of me when I come in for service!
9/6/2023
Bill H. VERIFIED CUSTOMER
Good job
9/6/2023
Lisa J. VERIFIED CUSTOMER
N/a
9/6/2023
Sheila B. VERIFIED CUSTOMER
I had an oil change and paid for new wiper blades! Around 3:00pm I get a call stating they forgot to put on the blades and I had to drive back to the dealership which I leave in Tacoma so the tech can put them on. Once I was there the tech had to go back 3 times because they gave him the wrong size! At the end all she could say was sorry!!
9/6/2023
Christopher H. VERIFIED CUSTOMER
good cust service
9/6/2023
Marwan S. VERIFIED CUSTOMER
She did a great job
9/6/2023
Antoinette P. VERIFIED CUSTOMER
I appreciated Dollen was very easy to talk to and was very patient and understanding as I recited my tale of woe. After the issue was successfully resolved, he summarized in a way I could understand and didn’t make me feel rushed if I had questions even though it was a very busy waiting room.
9/6/2023
Paul C. VERIFIED CUSTOMER
I LOVE my van. Everything about it. I only take it to Toyota for service. I love the look of it.
I love the feel of it. I love getting 35.4mpg. I love that my son’s wheelchair fits perfectly.
I want/need it to run for 225k miles. And I think only Toyota gives me a good chance at it
9/6/2023
Kathleen M. VERIFIED CUSTOMER
I brought my 2001 Toyota Tundra in on Monday, August 28 due to overheating. The truck was repaired and we picked it up on Friday, Seot. 1.
The cost was $909.64. Upon driving home I noticed that the temperature gauge reached the red zone within minutes. I arrived home but could not drive the truck due to this issue. I called several times this morning (Sept. 5) but there was NO answer at T of P. I have been a steady customer since purchasing the truck and my 1999 Solara in 2001. This issue needs to be addressed. My phone number is ****-****-xxxx. Kathleen M
9/5/2023
Wendy W. VERIFIED CUSTOMER
I have always been very pleased with the service at Toyota for the last 25 years. But I waited for two hours to have my new tires put on and then was told it would be 2 1/2 hours for the brake job which meant remove the tires that were just put on to do the brakes job, which did not not make any sense and probably meant I was charged more for labor that wasn’t necessary since it seems logical. The brakes would’ve been done first while the old tires were off. I did not mind waiting, but when 2 1/2 hours was up and no one had come out to talk to me. I went back to the counter, Rebecca was at lunch, and my paperwork was on the back counter, and I don’t know how long my car had been ready sitting in the lot. Also no oil change had been done. When I called with questions a very nice lady name Tina answered all of them, and apologized and offered to send me an oil change at no charge. Rebecca did tell me about a distributor cap? Something about a hose also leaking. None of this was on my paperwork for future recommendation.
9/4/2023
Donna D. VERIFIED CUSTOMER
I bought my car there at Toyota of Puyallup, and have always brought it there for servicing. I am always happy with the service, the people and the free coffee machine. Thank you and keep up the great work!
9/3/2023
Karen F. VERIFIED CUSTOMER
The clerks inside were exceptionally courteous and professional. The oil change was done in a reasonable amount and f time. My only complaint is for a $100 oil change, the vehicle should have at least received a courtesy wash!