Jessica was polite,efficient,and communicated clearly as to the progress of the shop and any choices they wanted me to make. She is a good representative for the dealership.
9/2/2023
Arlene D. VERIFIED CUSTOMER
I have been with Toyota of Puyallup for about nineteen years. Always a pleasure working with you.
9/2/2023
Denise S. VERIFIED CUSTOMER
They said they would wash car they didn’t. Number two which is not the service person’s fault but I shouldn’t of had to pay for something that was already on the vehicle when I got it and getting a 15 % discount was a slap in my face .
9/2/2023
Thu Van. VERIFIED CUSTOMER
Thank you for keeping me informed of the progress of the service.
9/2/2023
Janice G. VERIFIED CUSTOMER
The wait for service was much shorter than expected. Sophia was pleasant when she went over the aspects of service.
9/2/2023
Richard R. VERIFIED CUSTOMER
Good timely updates
9/2/2023
Diane J. VERIFIED CUSTOMER
Sophia was very attentive. Please give this young lady a raise????
9/2/2023
Frances A. VERIFIED CUSTOMER
Friendly and knowledgeable workers
9/2/2023
Paige R. VERIFIED CUSTOMER
You guy are a well oil machine! Processes are excellent and it’s so easy in-and out! Thanks!!
9/1/2023
Gary S. VERIFIED CUSTOMER
Completely satisfied with your service; although I would still like to know what the noise is when I turn the ignition off.
Thanks, Gary S
9/1/2023
Linda W. VERIFIED CUSTOMER
Friendly and fast
9/1/2023
Binh T. VERIFIED CUSTOMER
Express oil change was quick. Tulljoh was friendly and courteous. Thanks
9/1/2023
Jessica P. VERIFIED CUSTOMER
Only because we have to come back because the problem needs more time
9/1/2023
Claire E. VERIFIED CUSTOMER
She was friendly, helpful, and accommodating.
9/1/2023
Maikim P. VERIFIED CUSTOMER
Nicolas was super helpful and went above and beyond to make sure I was taken care of. Not only polite but friendly also. I will definitely bring my car back here for future maintenance.
9/1/2023
Barbara B. VERIFIED CUSTOMER
Best team...Thank you for your service
9/1/2023
George I. VERIFIED CUSTOMER
Well started out to be a nice experience,dropped my car off for my 1030 appointment told it should be done by 1130am which is expected.asocciate came out to let me know my air filters recommended changed said ok should be done in 10 minutes waited another 15 minutes and paid. Thinking my car was done waited 5 or so more minutes had to go back in to find the associate waved him to me to talk and i asked if my car was being brought to the front his reply was they still haven't brought my car i said no he went in back to find my car and bring it to me probaly wont come there again. It was just a simple oil change filters replaced didnt even want a car wash
9/1/2023
Kimberly H. VERIFIED CUSTOMER
Nicolas was very courteous and helpful, and quick to return my calls when I had questions.
9/1/2023
Chad R. VERIFIED CUSTOMER
I was not satisfied due to Toyota refusing to help fix my vehicle. With that said, Nick, has amazing customer service and went the extra mile for me. I am completely satisfied with him. He did everything possible to help me. In the end it was Toyota who let me down, not Nick. He deserves a promotion. He did a better job than the manager who left me hanging and never called me back like he said he would. I was not satisfied with him either. Nick is the only reason why I am not submitting a negative review on Google.