A longer wait than estimated, although apparently for good reason. If I had known the wait would be as long I would have recheduled the work for another day
1/18/2025
Mark P. VERIFIED CUSTOMER
As always, outstanding service by all.
1/18/2025
Ryan B. VERIFIED CUSTOMER
The price of a basic oil change and tire rotation has become way too expensive. I'm probably going to move my maintenance program over to my local car repair shop.
1/18/2025
Anita D. VERIFIED CUSTOMER
Chance was very professional and friendly. Answered all questions and explained everything thoroughly. Excellent asset for Toyota.
1/18/2025
Kevin C. VERIFIED CUSTOMER
Have not had a bad service yet. Thank you.
1/18/2025
Jonelle W. VERIFIED CUSTOMER
Great service as usual
1/18/2025
Kurt W. VERIFIED CUSTOMER
Friendly, professional.
1/18/2025
Richard P. VERIFIED CUSTOMER
Very professional and the service was quick.
1/18/2025
Dean H. VERIFIED CUSTOMER
The Service and Elisabeth were both Excellent!! Thanks…
1/17/2025
Margaret S. VERIFIED CUSTOMER
Amazingly helpful!
1/17/2025
Dianne G. VERIFIED CUSTOMER
Very fast and on time with my service.Thank you
1/17/2025
Tricia F. VERIFIED CUSTOMER
Thank you
1/17/2025
John H. VERIFIED CUSTOMER
Everyone was nice .
But….
Recall parts should have been available first time and that appointment took almost 2 hours to do nothing !
Second booking got mixed up on date …no big deal
Second service was a little longer than it should be and they didn’t even reset the time on the clock . ….generally not worth the bother
And no afternoon cookies ….poor snacks in general ..drinks fine. …C minus grade ????????
1/17/2025
Pamela W. VERIFIED CUSTOMER
Andrea was very professional, and kind. She explained all that was going to be done.
1/17/2025
Kent D. VERIFIED CUSTOMER
Spoke with manager.
Challenging service appointment due to miscommunication and delayed holds on the phone. More stress that was unnecessary. Thankful Andrea was able to help clarify things upon pick up and spoke with service manager prior to leaving.
1/17/2025
Nicole S. VERIFIED CUSTOMER
Very nice, quick service
1/17/2025
Dudley Y. VERIFIED CUSTOMER
Very timely completion.
1/17/2025
Alexander G. VERIFIED CUSTOMER
Izabella was friendly and professional. She fits in well at Toyota of Puyallup.