Jimmy encouraged an inspection before changing all the brakes and I am glad he did because my back brakes were still great!
8/12/2023
Jason C. VERIFIED CUSTOMER
Excellent experience from start to finish.
8/12/2023
Nicole W. VERIFIED CUSTOMER
After being quoted an hour and a half wait for my oil change I waited almost 2.5 hours with no updates. Then when I went out to my vehicle after service, the service team had left a bunch of trash inside.
8/12/2023
Scott B. VERIFIED CUSTOMER
She was very attentive at keeping me informed of my car maintenance status and an added need.
8/12/2023
Scott B. VERIFIED CUSTOMER
Also when I called to make an appointment Isabella was very helpful with explaining what I needed to do to get my key fixed. 5 stars for her!
8/11/2023
Jack O. VERIFIED CUSTOMER
Dude was on point. Pro. Detailed. Good dude.
8/11/2023
Joshua C. VERIFIED CUSTOMER
Zackery is nice and my vehicle was done in time. Thank you.
8/11/2023
Alfonso M. VERIFIED CUSTOMER
Thank you for taking care of my vehicle’s problem. Great job!
8/11/2023
Michael A. VERIFIED CUSTOMER
Love Toyota of PUYALLUP had a great experience today, only thing was inside of my truck smells like dirty oil, or grease now. I did see the guy put in a seat cover so maybe it’s just the steering wheel or something. I’ll be taking it in soon for a full detail so hopefully that smell goes away.
8/11/2023
Adam B. VERIFIED CUSTOMER
Great service!
8/11/2023
Linda L. VERIFIED CUSTOMER
I have always felt and trust Toyota service and I understand that you have become very busy and popular however I don’t understand how a 2:15p appointment can take 1 1/2 hour wait time. Other than that I think you guys are great
8/11/2023
Greg N. VERIFIED CUSTOMER
Thanks for the service.
8/11/2023
Suzanne K. VERIFIED CUSTOMER
Nic Galletti did a great job on seeing this repair through. He succeeded where my Insurance company fell down on this job. I am very grateful. Thanks, Nic!!!
Suzy King
8/11/2023
Jose A. VERIFIED CUSTOMER
It took a while to be seen from the day that I scheduled. I will have to call a month prior for future appointments
8/10/2023
Lisa V. VERIFIED CUSTOMER
New customer here….I love you guys already. See you next time. Thank you for all you do!!
8/10/2023
Lynn G. VERIFIED CUSTOMER
You’re welcome
8/10/2023
Gabriela C. VERIFIED CUSTOMER
He was over all great with his customer service. **** car tho for a 2023 Toyota 4Runner to be as expensive at it is and have a **** camera and screen. Hope to get a recall asap
8/10/2023
Nancy W. VERIFIED CUSTOMER
Jimmy was very helpful explained everything communicated well thank you again
8/10/2023
Deanne S. VERIFIED CUSTOMER
The advisor didn’t seem like he cared at all, and seemed extremely lazy