Very prompt to help and assist waiting customers in line.
8/10/2023
Sheila K. VERIFIED CUSTOMER
Anastasia asked if I wanted my car washed after service. I said yes but it was not done. Same thing happened during my last visit. Why ask if they aren't going to do it?
8/10/2023
Shivaji M. VERIFIED CUSTOMER
Very satisfied,
8/10/2023
Robin B. VERIFIED CUSTOMER
When notified that my car was ready for pickup, I was assured that the issue I brought it in for had been resolved. When I came to pickup my car, I found that the problem wasn’t resolved. I was upset to find this was the case after driving from Tacoma and back for service from your company. Additionally, Becca promised to have information waiting for me when I came to pickup my truck regarding the cost of replacing a missing SD card. The information was not waiting for me as promised. I’m disappointed in my treatment as of the date that I write this review.
8/10/2023
Lucy R. VERIFIED CUSTOMER
Homer is awesome
8/10/2023
Holly J. VERIFIED CUSTOMER
I called at least 5 times before my appointment today to prepare the staff and team and to verify everyone would be ready for my BZ4X maintenance appointment and, they still weren’t and it sat in the lobby for 2 hours for a car wash.
8/10/2023
Dora W. VERIFIED CUSTOMER
Very pleased with the service I received.
8/10/2023
Steven S. VERIFIED CUSTOMER
She was great
8/10/2023
Frederick C. VERIFIED CUSTOMER
Thank-you, for informing me of needed maintenance and checking to see if the issues could be completed today. With the extra time involved, offering a shuttle or perhaps a rental. Appreciate the car maintenance person being able to complete the job before the suggested time. Everyone was professionally efficient & friendly.
8/10/2023
Lisa U. VERIFIED CUSTOMER
Good job as always
8/10/2023
Sipha V. VERIFIED CUSTOMER
Great service, friendly staff and very happy with the results
8/10/2023
Dellis S. VERIFIED CUSTOMER
Service satisfactory.
8/10/2023
Hannah B. VERIFIED CUSTOMER
Rebecca was great and did a fabulous job. I feel like the technicians treated me like an idiot. Would recommend Rebecca for a customer service award though. Watched that girl work her **** off with a smile on her face.
8/10/2023
Wilfred B. VERIFIED CUSTOMER
The service was quick and washed my car! They met the estimate they gave me 3 months ago! Pleasant experience!
8/9/2023
Jennifer K. VERIFIED CUSTOMER
Zackery mentioned recently starting this job, he's doing great! He checked me in but was actually off shift before my service finished so he introduced me to Stacey who would be checking me out before leaving. I thought this was a great touch.
8/9/2023
Peter C. VERIFIED CUSTOMER
We were told he would come see us in the waiting area in 1 hour. After 2 hours I went to the counter to ask for an update, and our car was actually ready, but no one came to get us.
8/9/2023
Dmitry M. VERIFIED CUSTOMER
They fixed the problem.
8/9/2023
Susan M. VERIFIED CUSTOMER
No one kept me updated. I called to find out how things were going at almost 5pm. I'm a little disappointed with that. Other than that I was satisfied.
8/9/2023
Inge G. VERIFIED CUSTOMER
All was fine
8/9/2023
Brandon G. VERIFIED CUSTOMER
I arrived early, but was welcomed In immediately! Fast and friendly too! Today’s visit was not covered by the maintenance program, but I had a coupon that I received in the mail, so it was ultimately fair and affordable. I am only a little confused that I may need brake’s soon…as I don’t have too many miles. Overall…excellent job! Thank you