I was very impressed with the kind attention and professional demeanor of Stacey I. (Anastasia)
She even helped us set up our phones for Bluetooth in the car.
7/23/2023
Brian S. VERIFIED CUSTOMER
I bought the car there new and have nothing but problems with puyallup toyota
7/23/2023
Crystal K. VERIFIED CUSTOMER
Thank you so much for taking care of the issue on my car. I really appreciate it.
7/22/2023
Jeffrey R. VERIFIED CUSTOMER
Always great service at Toyota of Puyallup!
7/22/2023
Alex N. VERIFIED CUSTOMER
No complaints. Nick did a good job.
7/22/2023
Clara H. VERIFIED CUSTOMER
I have never had to wait so long for service. I was there for 2 and a half hours for a 50000 mile check up. That's crazy!! Also, I understand you will not be accepting cash starting August 1. King county has ruled that businesses MUST take cash if that is what the customer wants to do. I strongly disagree with your policy and will consider doing business somewhere else.
7/22/2023
Brittany B. VERIFIED CUSTOMER
As soon as I left my sunroof was not working requiring me to make another appointment as I didn't have time to go back in.
7/22/2023
Kirby K. VERIFIED CUSTOMER
I had a 4:pm appointment and my vehicle wasn’t pulled into the shop until after 5:pm I finally got out at 6:45. Only needed oil change, fluid checked and tires rotated
7/21/2023
Brenda R. VERIFIED CUSTOMER
You said I would only answer one simple question. I don’t appreciate the follow up questions.
7/21/2023
Susana R. VERIFIED CUSTOMER
The maintenance message is still in my dashboard
7/21/2023
Karl P. VERIFIED CUSTOMER
We get all our maintenance done at Toyota of Puyallup because it is always done right the first time.
7/21/2023
Dirk B. VERIFIED CUSTOMER
Asked for service plus cabin and engine air filter change. After two hours they had cha ged oil and that was it. Had no more time so left without filters or carwash.
7/21/2023
Steve E. VERIFIED CUSTOMER
Excellent service
7/21/2023
John R. VERIFIED CUSTOMER
Since my six month PMI only a required tire rotation ( I have less than 5,000 miles on my car), it blows my mind that it took 1.75 Hours ?? I wouldn’t recommend your service to anyone !! The gentleman that checked me in was very nice, but waiting that long would sour the happiest person’s attitude. My wife and I have both purchased our vehicles from you, but when it comes time to buy again we will think really hard before we buy from your dealership again.
7/21/2023
Jeffery M. VERIFIED CUSTOMER
Jessica was very helpful. I stepped out of the waiting room to enjoy the beautiful weather and Jessica searched for me to give information on my service. Thank you for that extra effort.
7/21/2023
Elena R. VERIFIED CUSTOMER
My maintenance needed message was not reset, so now I either need to go back in and have it fixed or have it come on for the next 5,000 miles. I also think it’s crazy that no warranty covers the thermostat on a car that is less than 3 years old. I don’t have to put in $850 on a car that new. The service person was very and helpful. That was the one good thing!
7/20/2023
Brandon E. VERIFIED CUSTOMER
Efficient &knowledgeable!
7/20/2023
Gregory P. VERIFIED CUSTOMER
Super friendly service person. She should give training seminars
7/20/2023
Barbara S. VERIFIED CUSTOMER
Nicolas helped us very well
7/20/2023
Richard K. VERIFIED CUSTOMER
You can always improve, I would work on throughput, one hour and 45 minutes for a oil change seem to long.