The young lady was professional, engaging and was very communicative on the status of my vehicle. Got me out ahead of schedule as well! Fantastic job
7/8/2023
David M. VERIFIED CUSTOMER
I waited for 2 hours and 15 minutes.
7/8/2023
Paul M. VERIFIED CUSTOMER
Everyone thing went as smooth as expected. I live in Kent, but my father recommended your dealership to me many years ago. This is why I drive all the way down for servicing and why I choose to buy my vehicles through you.
7/8/2023
Thomas H. VERIFIED CUSTOMER
Excellent service I highly recommend
7/8/2023
Raymond C. VERIFIED CUSTOMER
Staff are beyond good even after being real early for the appointment service they still took me in and my vehicle was done before my appointment time job well done
7/8/2023
Scott T. VERIFIED CUSTOMER
I I didn’t ask but also the tech didn’t mention if repairs included labor or if cost was parts only ????
7/8/2023
Pam Z. VERIFIED CUSTOMER
I waited 2.5 hrs (WITH A SCHEDULED APPOINTMENT) for an oil change service. I was asked if I wanted a car wash (I politely declined) and my car was washed anyways. I will not be returning. I felt like I was at an emergency room waiting to be treated. I have never experienced this kind of wait in all my years of bringing my car in for service this long of a wait.
7/8/2023
Levis K. VERIFIED CUSTOMER
The staff were welcoming. We had a good service experience
7/8/2023
Alice B. VERIFIED CUSTOMER
Good efficient service! Friendly
7/8/2023
Anne G. VERIFIED CUSTOMER
The only question I don't have an answer for is my maintenance plan. I purchased an extended warranty until 2028, yet the maintenance person stated that it expres 11-2023. Your computer was diwn when I called.
7/8/2023
Perry H. VERIFIED CUSTOMER
Great customer service!! Thank you
7/8/2023
Shawn W. VERIFIED CUSTOMER
I have always felt Puyallup Toyota has always taken great care of me
7/8/2023
Alice L. VERIFIED CUSTOMER
Everyone was very friendly…. Obviously a great place to work;)
7/7/2023
Robert E. VERIFIED CUSTOMER
Aaron was very professional! Great experience!
7/7/2023
Leah E. VERIFIED CUSTOMER
I love my CH-R...after 2 years since I bought it and it still looks and drives just as fantastic as it did the first time I got behind the wheel...I wouldn't take the time to leave this review...my CH-R has saved my life 3 times...one time my Son & Grandson were with me...I strongly feel that if I would have been driving my previous car there wouldn't have been a 2nd or 3rd time to brag about...this car does what I want and need it to do...the only regret I have is that I didn't own a Toyota a lot sooner!
Thank-you Toyota for delivering...Leah
7/7/2023
Satnam S. VERIFIED CUSTOMER
Five star service
7/7/2023
E Joseph. VERIFIED CUSTOMER
Jess was awesome, friendly, informative all with a smile!
7/7/2023
Gary W. VERIFIED CUSTOMER
I was greeted promptly and with courtesy. I was updated while waiting for my vehicle and was fully briefed on services completed. My vehicle was washed and I am very pleased with the service I received. To date, I have yet to receive unsatisfactory service from Toyota of Puyallup. Many thanks.
7/7/2023
Thomas S. VERIFIED CUSTOMER
Rick was awesome at customer service. I would hire him.
7/7/2023
Robert W. VERIFIED CUSTOMER
The team at Puyallup Toyata is exceptionally professional and pleasant. This has not been my experience at other car dealers including other Toyota dealerships. The quality of the Puyallup Toyota dealership's service is one of the reasons I continue to recommend Puyallup Toyota to family and friends. Our relationship with this dealer goes back 15 years and counting. We would not think of buying our Toyota vehicles from any other car dealership. -Madaline Wivel