Mr Galletti was very nice and he explained what was going to happen. He listened carefully as I told him why I was back in the service department. He validated the trust that I in placed in Toyota of Puyallp on River Road.
6/30/2023
Brandy B. VERIFIED CUSTOMER
I was completely satisfied with my service today at Toyota in Puyallup. They were all very friendly and inviting. And done in a very timely manner. I'll be returning when my car needs servicing.
Thanks again!
6/30/2023
Henry K. VERIFIED CUSTOMER
Did a great job very happy with Toyota
6/30/2023
Victor J. VERIFIED CUSTOMER
Stephan was friendly, helpful & very professional ! So was Allen and Dolan — great car team all around. Thank you!
6/30/2023
Mike M. VERIFIED CUSTOMER
Quality job! Great customer service!
6/29/2023
Tarin G. VERIFIED CUSTOMER
You could have hand washed the truck for me other then that the service was great
6/29/2023
Victor T. VERIFIED CUSTOMER
Not now
6/29/2023
Atinuke A. VERIFIED CUSTOMER
Didn't appreciate their customer service
6/29/2023
Ksandra H. VERIFIED CUSTOMER
The free car wash with my oil change service wasn't too great. There was quite a bit of dirt residue left on the front bumper of the car and the back windshield. The oil change service is fine as usual.
6/29/2023
Rachael R. VERIFIED CUSTOMER
Sophia and the rest of the team in the Service department were great. I appreciated their kindness, professionalism, and care.
6/29/2023
Robert D. VERIFIED CUSTOMER
Sophia was very professional and friendly, throughout my visit to the service department.
6/29/2023
Mike R. VERIFIED CUSTOMER
My 15% Costco coupon was not accepted. I contacted Costco and they are investigating.
6/29/2023
Michael S. VERIFIED CUSTOMER
It took three weeks from the time I requested to the time when I got an appointment . That’s way too long to wait. Since I was going in for my 10000 mile maintenance, by the time I got the message to schediule it was already too late to come in around 10000 miles. The same thing happened for the 5000 mile maintenance.
Other than scheduling, the service once I got there was excellent
6/29/2023
Zachary E. VERIFIED CUSTOMER
I think she is new, but she appeared confident and sought out the answers to my questions if she didn’t know.
6/29/2023
Kenneth H. VERIFIED CUSTOMER
Friendly, and timely service to my 21 Toyota Corolla. Thanks!
6/28/2023
Jason D. VERIFIED CUSTOMER
While not a terrible experience it certainly departed from the excellent service I received in the past. Two of the three air filter housing snaps were left unsecured and the inspection results were not included with the invoice and needed to be requested.
6/28/2023
Lucy M. VERIFIED CUSTOMER
I appreciate your good job thank u Jessica ????
6/28/2023
Raul P. VERIFIED CUSTOMER
Great service!!
6/28/2023
Benjamin M. VERIFIED CUSTOMER
Took over 3 hours to get an oil change, I finally went to the front to ask if they were done and apparently they were done and I was just sitting in the waiting room while no one notified me. Had to hunt someone down for ky keys as well.