Wonderful customer service from beginning and end. Front desk staff is professional and courteous. Thank you!
5/27/2023
Emma C. VERIFIED CUSTOMER
The service on my vehicle is always fine when I have to go to Toyota. But I dread going there because I know they’re going to take much much longer than my quoted time. Luckily this time I was only there 30 minutes over my quoted times. And that’s only because I went and complained and the technician was told to hurry up. Like I said, the service is fine. But I dread every time I have to go because I know they have subpar time management and I end up losing half my day.
5/27/2023
Joel S. VERIFIED CUSTOMER
About 3 services ago my the hub was never put back on after a tire rotation. I’ve asked repeatedly to have it put back on. I was told recently the service department would split the cost of 119.00. Why would I split the cost of a part that was never put back on my vehicle?
5/27/2023
Virginia C. VERIFIED CUSTOMER
Nic was great! You should have a 100 of him. Tell him thank you!!
5/26/2023
Bryan S. VERIFIED CUSTOMER
Don’t bother I don’t wanna talk to your dealership ever again your a rip off scam
5/26/2023
Steven A. VERIFIED CUSTOMER
Dollen was the best ever! Totally satisfied!
5/26/2023
Roger B. VERIFIED CUSTOMER
Outstanding and caring service as always for both our cars. Thanks to Aaron and everyone at Toyota of Puyallup.
5/26/2023
Mark M. VERIFIED CUSTOMER
He was great from check-in to check-out.
5/26/2023
Gabrielle F. VERIFIED CUSTOMER
Sophia was super helpful when checking me in and very friendly! She answered all of my questions
5/26/2023
Adryana H. VERIFIED CUSTOMER
Nic was great! Immediately helped me, let me know an estimated wait time & provided excellent customer service.
5/26/2023
Samuel P. VERIFIED CUSTOMER
Rebecca has been great every time I took my Sequoia to Toyota of Puyallup. Always with a bright smile and very professional. She has answered all my questions and concerns for my Sequoia and made sure all the work was done on time. Rebecca is the best and I wouldn’t mind if she was my service rep on future maintenance for my Sequoia. Thanks Rebecca
5/26/2023
Mickey B. VERIFIED CUSTOMER
Aaron Citizen was superb at keeping my Wife & me updated on the progress of major maintenance on our 2010 RAV4 Sport. Susanne at the payment desk was excellent as usual. Eric in supply was supportive in providing additional parts required. GREAT JOB by ALL!
5/26/2023
Zakaria G. VERIFIED CUSTOMER
Aaron was very respectful and kind. He informed me of what to expect and checked with me if I needed anything else.
5/26/2023
Michael M. VERIFIED CUSTOMER
Always get great service here !!
5/26/2023
Kelly W. VERIFIED CUSTOMER
Jacob was so helpful and he provided excellent customer service!
5/26/2023
Cristobal T. VERIFIED CUSTOMER
Mo problem!!!????
5/26/2023
Trevor R. VERIFIED CUSTOMER
I’m always impressed with the service at Toyota Puyallup. I feel they’re honest with their service and very flexible with appointment times.
5/25/2023
Ross T. VERIFIED CUSTOMER
Thank you Aaron superior service!
5/25/2023
Scheryl Q. VERIFIED CUSTOMER
James Did a Great Job!
5/25/2023
Sherry Q. VERIFIED CUSTOMER
I appreciated the fact Jacob provided a loaner car when Enterprise was behind schedule and I had to get to work.