I have had all my 2018 4Runner maintenance done at Toyota of Puyallup since day one of ownership and I trust their service and experience in keeping my car in top notch condition.
Gene
5/17/2023
David B. VERIFIED CUSTOMER
Your car wash station has been “out of order” as long as I can remember. When I purchased my car from you, this was part of my service package. This is unacceptable
5/17/2023
Robert W. VERIFIED CUSTOMER
Family is family...
5/17/2023
Julie H. VERIFIED CUSTOMER
Thanks
5/17/2023
Anthony G. VERIFIED CUSTOMER
Gentlemen messed up and added on an oil change when I specifically told him no oil change just the 5,000 mile inspection. I would very surprised when he said it was his mistake and eliminated the charge. He showed a lot of integrity by owning up to his mistake. Promote ahead of peers.
5/17/2023
David K. VERIFIED CUSTOMER
The person who checked us in put the service number on the wrong vehicle. We returned from a walk 40 minutes later and our vehicle was still sitting where we had gotten out of it. We had to track someone down to ask why. They finally serviced our vehicle but left the plastic seat covering and floor covering in the vehicle. Very disappointed with Toyota of Puyallup. They used to be a very reputable dealer. Not anymore.
5/17/2023
Brian M. VERIFIED CUSTOMER
I called to schedule an oil change..
I get there and they tell me I have 5,000 more miles to go.
Why did nobody catch that when I called?
This is very frustrating.
This is the second time this has happened.
Instead they multi point system check, which could have been done when I go 5,000 more miles.
It was a waste of my time to come in today.
There needs to be some better employee training.
5/17/2023
Albert C. VERIFIED CUSTOMER
Great service
5/17/2023
David R. VERIFIED CUSTOMER
I am pleased with the customer service that I receive at your business.
5/17/2023
Stanley F. VERIFIED CUSTOMER
My car runs Great, Thanks for servicing it.
5/17/2023
Lynda L. VERIFIED CUSTOMER
Thank you
5/16/2023
Kenneth W. VERIFIED CUSTOMER
Friendly and courteous. Took the time with us to address all our concerns.
5/16/2023
Gary C. VERIFIED CUSTOMER
.
5/16/2023
Jeremy B. VERIFIED CUSTOMER
Chance was awesome
5/15/2023
James L. VERIFIED CUSTOMER
You didn't wash the vehicle or vacuum it. The service was good and personal were very helpful.
But I was bit disappointed missing that little personal touch.
5/15/2023
Rylie H. VERIFIED CUSTOMER
You got the wrong number
5/14/2023
Susan B. VERIFIED CUSTOMER
He was super polite, very helpful. Quick service explained everything clearly did a really great job. Thank you for hiring a good person.