Dollen was attentive answered my questions and was much better than the person who took my phone call having to switch an appointment when my daughter was only home for a week before starting summer school in Canada. I was scheduled for a 15000 mile service and explained that l wanted a service to fully look at her car while she was home. The phone person still had us in the express line but Dollen found a cancellation and got us in.
5/11/2023
Sandy C. VERIFIED CUSTOMER
Nick was very knowledgeable and helpful! Very pleased with the service.
5/11/2023
Cynthia R. VERIFIED CUSTOMER
Stephan was on top of my car's care!
5/11/2023
Arild L. VERIFIED CUSTOMER
Nic was great! People like Nic is why I’m on my third Toyota Tacoma from Toyota of Puyallup.
5/11/2023
Melissa Z. VERIFIED CUSTOMER
A+++
5/11/2023
Hyung-Sup K. VERIFIED CUSTOMER
The service was done quickly.
5/11/2023
Rod P. VERIFIED CUSTOMER
Waiting time afte being told I needed brakes. it took an additional 30 minutes before completion. Better to have scheduled for another day.
5/10/2023
Charles R. VERIFIED CUSTOMER
Nick is always awesome, truly cares about the customer, and their vehicle toyota of puyalup Rocks...!
5/10/2023
Eric B. VERIFIED CUSTOMER
Jimmy Allen provided superior customer service from the moment I entered the service department until the moment I departed. As always.
5/10/2023
Stephan L. VERIFIED CUSTOMER
Kevin, the shuttle driver was a pleasant employee who love his job. The quickness of the turn around from getting dropped off, to pay, to receiving my car was great
5/10/2023
Julie J. VERIFIED CUSTOMER
L
5/10/2023
John D. VERIFIED CUSTOMER
Awesome communication.
5/10/2023
Lindsay S. VERIFIED CUSTOMER
My appointment was at 3:30 for an oil change. I was told it would be ready at 5. It was not ready until after you were closed. My car finally came out at 6:35. I waited for over 3 hours.
5/10/2023
Rose M. VERIFIED CUSTOMER
Need to towel dry outside mirrors.
5/10/2023
Donna L. VERIFIED CUSTOMER
The car runs like a dream now. He changed the filter and it made a huge difference. Thank you.
5/10/2023
Dominic R. VERIFIED CUSTOMER
Aaron went above and beyond with his customer service, and handling of the circumstances. Jeff the sales manager, after being made aware of the situation acted immediately and promptly to make things right. Overall I’m pleased and impressed with the outcome and my experience with Toyota. I now feel like I am driving the vehicle that I purchased.
5/10/2023
Cathy M. VERIFIED CUSTOMER
Thank you Stephan for the excellent service experience! We have always been in good hands at Puyallup Toyota.