Richard was thorough and professional. Great customer service.
3/31/2023
Carol S. VERIFIED CUSTOMER
Totally satisfied with the service I received. Answered all my questions, would not hesitate to refer friends to your company. Left with 100% satisfaction.
Thank you,
3/31/2023
Gordon C. VERIFIED CUSTOMER
Our service rep: Meghan, was excellent. Unfortunately, the mechanics working on our vehicle did not replace the radiator hose correctly and we had a coolant leak. The car had to be returned to Toyota of Puyallup to be properly repaired.
3/31/2023
Eugene M. VERIFIED CUSTOMER
Thank you toyota
3/31/2023
Jim S. VERIFIED CUSTOMER
Stephan was polite and easy to deal with.
3/30/2023
Mitch W. VERIFIED CUSTOMER
Nic did a GREAT Job!
3/30/2023
Neil H. VERIFIED CUSTOMER
The team was extremely prompt when it came to handling my situation and Nicolas immediately went to trying to figure out the least expensive way before anything else. My experience with toyota has been fantastic since the beginning. I appreciate everything you guys do. Thank you so much.
3/30/2023
David D. VERIFIED CUSTOMER
The customer service is the best ive ever seen. Love my experience from buying a car there to having it serviced.
3/30/2023
Christi S. VERIFIED CUSTOMER
meghan was so great. she even called me by my name when i came back to pick up my car.
3/30/2023
Amy H. VERIFIED CUSTOMER
Stephen was great to keep me informed of progress along the journey!
3/30/2023
Kristi T. VERIFIED CUSTOMER
He took care of me. Great service.
3/30/2023
Carol H. VERIFIED CUSTOMER
Very courteous and on time of completion! Explained in detail about items that need to be addressed due to mileage! I could understand!
3/30/2023
Rachel L. VERIFIED CUSTOMER
Victor has been a wonderful support. I’ve enjoyed his professional attitude and his desire to help.
3/30/2023
Victor Y. VERIFIED CUSTOMER
Quote changed from original $1400 to $1600, then final price without tax was $2000. When I complained it went down to $1572? Not the original $1400. Your Service Department is a Ripoff, scam. Then further insult, my car was left outside under a fir tree and was not washed, has pollen and fir needles all over.
3/29/2023
Kimberly W. VERIFIED CUSTOMER
Everything was great however the employee who made my appointment over the phone did not save it in the system so when I arrived at 0730 for my appointment, I wasn’t on the schedule. I was still able to get my LOF done and ended up getting new brakes too.
Also, more choices for a loaner vehicle would’ve been nice.
3/29/2023
Jennifer T. VERIFIED CUSTOMER
Accommodating, friendly, and professional.
3/29/2023
Leonard W. VERIFIED CUSTOMER
Great job! The young lady, was very professional. And a great help.
3/29/2023
Eric S. VERIFIED CUSTOMER
We appreciate and look forward to the continued relationship.