You guys are always so helpful. Richard, you’re awesome sales guy, sold me my vehicle. He is top-notch.
3/26/2023
Carmen C. VERIFIED CUSTOMER
Thank you for your service.
3/26/2023
Jon C. VERIFIED CUSTOMER
Haylee was courteous and professional
3/25/2023
Theresa G. VERIFIED CUSTOMER
Even though wrong parþ was ordered all else went well. l
3/25/2023
Ken R. VERIFIED CUSTOMER
Nic has always done an exceptional job listening to our concerns with our car, documenting our concerns, and making sure we are satisfied with the work that has been done. We have gone through Nic on multiple times the last few years and have appreciated his accurate estimates on the work to be done, and have never been surprised by a bill that exceeds the estimate. Toyota is fortunate to have Nic, and so are we.????
3/25/2023
Linsey E. VERIFIED CUSTOMER
It was quick service and there was a lovely cookie treat while I waited in the lobby area.
3/25/2023
Rodger W. VERIFIED CUSTOMER
Refusing to rotate my tires due to swollen lugs nuts. I have went to Les Schwab tires twice now and they do see that is happening but not to an extent that the lugs cannot be removed and tires rotated. Maybe Toyota doesn’t want to take on the liability. Also don’t appreciate coming in for my routine service visit and getting $2,000 worth of extra things offered.?maybe prioritize the important items and clarify some of the items and what it consists of and why it’s resommended.
3/25/2023
Reigh S. VERIFIED CUSTOMER
Reception was excellent and the service Dept was good although I had to go back and ask again why the vehicle was indicating that it needed maintenance literally 5 minutes after service. It was reset though. I think they should be more thorough. Overall, it was a great experience. I will be back again.
3/25/2023
Dave M. VERIFIED CUSTOMER
Just getting too expensive and no longer vacuuming or washing car anymore. Will be my last time at Toyota. Will just do oil change myself. I can do it for about $40. I would pay maybe $75 or $80 with the wash and vacuum. $110 is just not worth it to me.
3/25/2023
Terry R. VERIFIED CUSTOMER
Rick was fabulous! He was good natured, kind, and helpful.
3/25/2023
Chris A. VERIFIED CUSTOMER
Nick in service one of our favorite service advisors.
3/25/2023
Julie M. VERIFIED CUSTOMER
Great visit, as always. However, my sticker for the next visit says in 500 miles!... pretty sure it should be at 95000, not 9500?
3/25/2023
Herbert B. VERIFIED CUSTOMER
Service Advisor, Jimmy Allen, was outstanding in every
way - from initial contact, to procuring parts, to bringing project to completion. Thank you for having staff members like Jimmy Allen on board.
HB
3/24/2023
Maria C. VERIFIED CUSTOMER
Victor was very nice and explained the process very well to us. Thank you
3/24/2023
Michael A. VERIFIED CUSTOMER
Nix walked us through the service and kept us updated on the vehicle.
3/24/2023
Merrisa C. VERIFIED CUSTOMER
Thank you Stephan Hull he is so nice and approachable.He is a good in customer service..10 stars for him..Good job Stephan Hull..
3/24/2023
Kathryn J. VERIFIED CUSTOMER
Always excellent service. I will always trust Toyota of Puyallup with my 2010 Corolla.
Friendly staff - Jessica did an excellent job checking me in for my appt.
3/24/2023
Glenn L. VERIFIED CUSTOMER
I can’t say enough about the way we are treated by your service department. Over the course of 35 years they have shown their dedication to customer service and excellence performance. Becca and the crew lived up to that high standard of work ethic. She fits your mold.