Nic was awesome! Provided details, kept me informed of progress, explained solutions. Great experience!
3/17/2023
Tarrah O. VERIFIED CUSTOMER
Good service. Quick work done on our car. All our questions were answered and our car problems were fixed.
3/17/2023
Sierra A. VERIFIED CUSTOMER
Really great service
3/17/2023
Glenn L. VERIFIED CUSTOMER
Rebecca did an excellent job as did everyone else that we have dealt with at Toyota of Puyallup. We have been loyal customers for over thirty years buying only Toyota cars and trucks from your agency. The service department is extremely customer oriented, and does top notch work.
Keep on going!!
3/17/2023
Tara D. VERIFIED CUSTOMER
Your service dept broke my parking break while fixing my rear brakes and I had to cancel business appointments while I waited for repairs to be completed.
3/17/2023
Katherine N. VERIFIED CUSTOMER
Really kind and patient, went above and beyond to make sure I had a ride to/from work via shuttle. Thank you so much!
3/17/2023
Roger M. VERIFIED CUSTOMER
Left plate cover off on passenger side lying on floor
3/17/2023
Luis C. VERIFIED CUSTOMER
I expected more from your service.
3/17/2023
Mark Lester. VERIFIED CUSTOMER
Satisfied but I had to call and see if service was done. Was told k would be contacted.
3/17/2023
Gregory P. VERIFIED CUSTOMER
Thanks for getting me in early. My windshield wipers were stopping and I made an appointment to get them fixed but the week before the appointment I was on the freeway and they stopped and you were full and gave me a rental. I appreciate this so much
3/17/2023
Dennis L. VERIFIED CUSTOMER
Thank you!????
3/17/2023
William T. VERIFIED CUSTOMER
The service advisor was fine. I'm starting to wonder about the quality/integrity of the actual service though. I was told that I needed to replace my engine air filter when in fact I had just replaced it about 1000 miles earlier. After pointing this out the advisor had the mechanic recheck it. He came back and said that there was a little debris in it, but it didn't need to be replaced. This is not the first time I have encountered inconsistencies when getting my oil changed. I was also disappointed by not getting a printed copy of the inspection results. You use to provide that in the past.
3/16/2023
Julia C. VERIFIED CUSTOMER
Everyone was beyond friendly but I was hoping to atleast get a complimentary car wash after a recall and spending $400. Any other dealer would have provided that. Thankyou
3/16/2023
Cheryl S. VERIFIED CUSTOMER
Thank you Rick for a job well done! He provided great customer service! He was pleasant and a joy to work with. It was really appreciated!
3/16/2023
Julie V. VERIFIED CUSTOMER
Meghan was terrific. She was knowledgeable, friendly and mindful of our wait time. She made for a seamless experience. Bravo!
3/15/2023
Dennis L. VERIFIED CUSTOMER
Please let me know when your alignment computer is working again so I can get the alignment done. Thank you.