She said will be done by noon but it was not done till 12:20. We were there 10:10 and simple 10,0000 check took that long. WShe should have let us know at 12:00 why the service was delayed. Only got car check and oil change and took 2 hour and 10 mins. Who wants to come back for service.
3/15/2023
Luis R. VERIFIED CUSTOMER
General service consultant did not tell me if the part was covered or not under the warranty and tried to charge me for a diagnosis of 110 dollars in which she later regretted and waived after admitting her mistake.
3/15/2023
Alice W. VERIFIED CUSTOMER
Very friendly and very efficient.
3/15/2023
Lee W. VERIFIED CUSTOMER
Very happy with service. I will fill out survey gladly.
3/15/2023
Guy R. VERIFIED CUSTOMER
Appreciate your quality of health!
3/15/2023
Ronda G. VERIFIED CUSTOMER
Richard was outstanding. Very friendly and thorough.
3/15/2023
Anthoni H. VERIFIED CUSTOMER
Rick was amazing- best customer service I have ever received here! He was great! Thank you so much!
3/15/2023
Tiana T. VERIFIED CUSTOMER
Jacob has amazing customer service. He did an amazing job with explaining different maintenance plans to me! Also Eric who set my appt for me was absolutely amazing, so knowledgeable and professional. I highly recommend your service dept to anyone needing service for their Toyota!
3/15/2023
Eric J. VERIFIED CUSTOMER
you all are awesome and i haven’t found service anywhere better ,thanks Eric
3/14/2023
Madyson A. VERIFIED CUSTOMER
When I asked questions, Haylee gave me vague responses. I ended up purchasing an oil change when it wasn’t necessary while having Toyota Care. Then later had to speak with other employees to boil down the problem.
3/14/2023
Ami R. VERIFIED CUSTOMER
I appreciated the second person setting things straight.
3/14/2023
Sue G. VERIFIED CUSTOMER
Thank you for taking good care of my 2018 Camry. And thank you for the great customer service.
3/14/2023
Rick B. VERIFIED CUSTOMER
The only thing I didn’t receive was the paper showing the checklist or results of the inspection of the truck. I called and the lady said s link would be texted, never saw it. No big deal. Happy with the service.
3/14/2023
Adrian T. VERIFIED CUSTOMER
She was great even with printers down.
3/14/2023
Scott P. VERIFIED CUSTOMER
Worst experience i have had at a dealership.
3/13/2023
Shannon V. VERIFIED CUSTOMER
Stephan was very polite, helpful and thorough.
3/13/2023
Dennis A. VERIFIED CUSTOMER
Aloha
3/13/2023
Richard N. VERIFIED CUSTOMER
I just didn't get to know how much my car was worth
3/13/2023
Mike C. VERIFIED CUSTOMER
It took over 2 hours for an oil change. You dont wash and vacuum anymore but still was $120.
3/12/2023
Erik P. VERIFIED CUSTOMER
Awesome customer service!! Danika as well as every other employee that helped me were very friendly!????????????????