Good service, but your SMS system is kinda weird and messaged me hours after the service :)
2/28/2023
Donald S. VERIFIED CUSTOMER
I’m very satisfied with the service I received from Toyota puyallup. Rick was very friendly and helpful. My car was finished in a decent amount of time.
Thank you, Rick!
2/28/2023
Amanda L. VERIFIED CUSTOMER
I did not receive the car wash with my oil change as requested. In the past, I have never had to pay for my oil changes, and was charged $109 without knowing that my “Toyota care ended last year”
2/28/2023
Jodee B. VERIFIED CUSTOMER
The crew there was friendly and informative. I appreciated their time.
2/28/2023
Dan S. VERIFIED CUSTOMER
Very detailed and clear explanation of recommendations and my options
Pleasant experience with zero pressure.
2/28/2023
Darcy C. VERIFIED CUSTOMER
Did not like having a person from the sales department try and buy and sell me a new vehicle while I was stuck in the waiting room. I watched as the sales person approached other patrons of you service department that looked uncomfortable.
2/28/2023
Edward D. VERIFIED CUSTOMER
I specifically asked to have tire pressure checked when I received my paperwork tire pressure was said to be 30 psi when I got in my truck tire pressure was 24 to 27 psi makes me wonder what else is looked over went home and set tire pressure myself
2/28/2023
Kyle N. VERIFIED CUSTOMER
Nicolas is kind and personable. He communicates well and left me without any questions as to how my service would go. Had me in and out in an hour! Keep up the great job.
2/27/2023
Tamara O. VERIFIED CUSTOMER
So easy to work with and the service on my vehicle has been excellent! Thank you!
2/27/2023
Christopher J. VERIFIED CUSTOMER
A tire rotation and 35k inspection should not take two hours if I schedule in advance.. You are overbooking your scheduled maintenance or letting walkings disrupt it. That was ridiculous.
2/26/2023
Cheyanne C. VERIFIED CUSTOMER
Brittany was ok at checking me and my car in
2/26/2023
Brenda S. VERIFIED CUSTOMER
The tech was really nice. Her name might of been Brenna?
2/26/2023
TARAH S. VERIFIED CUSTOMER
It’s nice to be greeted - I am very pleased with the service Rebecca provided. She has a wonderful demeanor and answered all of my questions. I look forward to working with her again on my next service. Thank you!!
2/26/2023
Dorene C. VERIFIED CUSTOMER
Excellent customer service every time we come in!!! Thank you!!!
2/25/2023
Ronald R. VERIFIED CUSTOMER
I bought a maintenance contract and have been harassed not once but twice that my contract had expired. I was in for maintenance the 24th of February and had to argue that I have only used 2 of 5 maintenance services but service rep insisted my contract expired. He was reluctant to listen to my explanation and was rude.
2/25/2023
Deb P. VERIFIED CUSTOMER
Fantastic service even fitting me in when I mixed up my appointment date
2/25/2023
Maria Jennifer. VERIFIED CUSTOMER
She was friendly. When everyone was busy, she acknowledged me.
2/25/2023
Zena B. VERIFIED CUSTOMER
Everyone was great ????
2/25/2023
Ilauna G. VERIFIED CUSTOMER
I waited for my vehicle for almost 3 hours. Oil change and 1-headlight replacement.