Staff were very nice and estimate time was spot on.
1/27/2023
Keyanna B. VERIFIED CUSTOMER
Stephan & the other workers were amazing. Def going back!
1/27/2023
Tiffany G. VERIFIED CUSTOMER
Everyone was kind and service was quick. However o never received a copy of the multipoint inspection. Is there a way I can get that? Thank you!
1/27/2023
Evan D. VERIFIED CUSTOMER
Nothing further at this time. I will complete the survey with additional information.
1/27/2023
Colum K. VERIFIED CUSTOMER
After my audi was messed up during the oil change. The manager was responsive about getting the issue fixed and putting me in a rental to use in the mean time.
1/27/2023
Bryan L. VERIFIED CUSTOMER
I paid 110.00 for nothing
1/27/2023
Benjamin C. VERIFIED CUSTOMER
I very much appreciate everyone at the dealership. The fact that I was loaned a truck while mine was there was really helpful and great. Over the past couple of weeks there was steady miscommunication about the status of my vehicle that was a bit frustrating. Some of the miscommunication was due to the insurance claim and such. Either way, Toyota of Puyallup does a great job, Rebecca was great to work with. There was just a few bumps in the road.
1/27/2023
Mario C. VERIFIED CUSTOMER
Victor initially help me with my unusual issue with my car. He answered my questions. I eventually had to deal with Trevor because the issue won’t show up in their diagnosis. I believe because my vehicle was not a Toyota. Victor and Trevor communicated with Acura and the problem that showed is a low voltage battery. I believe the Toyota service department went out of their way to solve my vehicle issue. Time will tell if original issue is fixed properly.
1/27/2023
Tiffani H. VERIFIED CUSTOMER
Toyota of Puyallup always has great service. They were very busy and still got me in on a cancellation. They also stayed on time with their estimate of how long it would take.
1/27/2023
Dawna F. VERIFIED CUSTOMER
My wait time was a little too long considering there wasn’t additional needs on the vehicle.
1/27/2023
Samuel R. VERIFIED CUSTOMER
All great and to our satisfaction
1/27/2023
Harun M. VERIFIED CUSTOMER
I came in for a diagnosis and it took hours and the problem was not fixed I just feel like I was ripped off
1/27/2023
John K. VERIFIED CUSTOMER
Team was great
1/27/2023
Marianne M. VERIFIED CUSTOMER
She was very professional
1/26/2023
Jeff S. VERIFIED CUSTOMER
Thank you, great job!!!
1/26/2023
Bruce H. VERIFIED CUSTOMER
You guys are the best!
1/26/2023
Sunshine P. VERIFIED CUSTOMER
Nic was great and kept me in the loop while the shop was trying to figure out an issue with my battery. He always does a great job!
1/26/2023
James S. VERIFIED CUSTOMER
Nick went that “extra mile” for me (even with special request made of him during this scheduled maintenance visit)! He and the entire service department staff should be commended for a job well done! Thank you again!!
1/26/2023
Duane S. VERIFIED CUSTOMER
Easy in and out oil change service. Would prefer the printed copy of inspection. It’s easier to save view and save for records.