I want to commend your employee Becca. She does a great job and her customer service is top notch; thanks for having such a great customer service rep to work with. Because of her excellent skills I will continue to call on Toyota of Puyallup for my Highlanders’ maintenance.
3/1/2025
Renae S. VERIFIED CUSTOMER
Izabella was very friendly and went over everything that was done. Also appreciated how quickly my car was serviced while I waited. The service is always great and staff have always been so kind and helpful.
3/1/2025
Natasha S. VERIFIED CUSTOMER
My car was violently shaking when I stopped 2 times on the light. I took car to dealership after 2.5 hours and 12 miles off road test they did not figured out what wrong with my car. Someone need to help me as soon as possible before I will get in to accident.
3/1/2025
Dreher R. VERIFIED CUSTOMER
Very friendly and went to my car to get my belongings I left it
Thank you
3/1/2025
Fernando G. VERIFIED CUSTOMER
Andrea is very professional,kind, respectful, and knowledgeable individual! I've always felt welcome and at ease when I've had to deal with her. She is a great asset to Toyota of Puyallup! Thank you Andrea.
3/1/2025
Amanda S. VERIFIED CUSTOMER
You said one question this is three
3/1/2025
Julius G. VERIFIED CUSTOMER
Recalls was not resolved and it is becoming to be a **** to the safety of my family. I don’t believe that Toyota hasn’t made any progress to resolve any of the recall safety for this model.
3/1/2025
Gantulga Y. VERIFIED CUSTOMER
Thanks
3/1/2025
Michael A. VERIFIED CUSTOMER
Izabella was great. She was cheerful , welcoming, under promised and over delivered. I recently retired but if I was still working I would definitely hire her to represent my company. I hope I am fortunate enough to have her as my service writer the next time I come in for service.
3/1/2025
Ben K. VERIFIED CUSTOMER
Nicolas did a great job of communicating expectations of the repair, how long it would take and was friendly.
2/28/2025
Lelani P. VERIFIED CUSTOMER
Your service on your customer its excellent i
like it.
2/28/2025
Chris T. VERIFIED CUSTOMER
Fast and efficient
2/28/2025
Laura M. VERIFIED CUSTOMER
She was super nice and helpful. Would be better if there was a car wash on site.
2/28/2025
Jadah B. VERIFIED CUSTOMER
The best service associate! (:
2/28/2025
Steven R. VERIFIED CUSTOMER
I take my vehicle there all the time and I receive very good service! Thank you !
2/28/2025
Brandon C. VERIFIED CUSTOMER
Andrea was incredible! Best service writer I've ever worked with!
2/28/2025
Thomas G. VERIFIED CUSTOMER
Bret was awesome!
2/28/2025
Dudley Y. VERIFIED CUSTOMER
Quick in and out.
2/27/2025
Evgeniya R. VERIFIED CUSTOMER
Great service as usual!
Very useful shuttle services- instead of waiting at toyota for 5 hours, the shuttle took us home (up to 6 miles) and then came to pick us up to bring back to Toyota to get my car.
Snacks and quiet room available in waiting area
Very nice folks at check in desk, super friendly shuttle driver and cheerful Florida man at the drop off.
2/27/2025
Michelle S. VERIFIED CUSTOMER
Your service manager did an excellent job of answering my questions, apologizing for some inconvenience and solving problems