Chance did a great job. Informed me of everything and very timely service.
11/21/2024
Evgeniya R. VERIFIED CUSTOMER
Elisabeth was very friendly, courteous and efficient
11/21/2024
Amelia L. VERIFIED CUSTOMER
Very professional schedule was easy, I felt that we were given excellent care
Nic listen to what I said wrote it down for the technician, issues were addressed, Excellent We are extremely happy with Mr Galletti service
11/21/2024
Carole T. VERIFIED CUSTOMER
The girl at the desk was so busy on her phone I had to go stand right in front of her and ask for help before she looked up
11/21/2024
Frederick H. VERIFIED CUSTOMER
Very nice to meet her. Very helpful ????
11/21/2024
Michael J. VERIFIED CUSTOMER
I bought the vehicle and was told it came with three services. Today I was told that the third service was expired and I was forced to pay out of pocket. It makes no sense to sell a vehicle with services that expire considering bought it less than two years
11/21/2024
Alexander A. VERIFIED CUSTOMER
Great customer service as always!
11/21/2024
Samuel E. VERIFIED CUSTOMER
Very confusing and not helpful
11/21/2024
Jo A. VERIFIED CUSTOMER
Keep up the excellent service!!!
11/21/2024
Aaron O. VERIFIED CUSTOMER
Worst experience ever. We paid $1800 dollars to have our $60,000 dollar trd pro thrashed. To start they installed a windows that didn't match. They broke our fuse box cover and now say it can't be fixed. They charge use to fix a problom with the steering and shaking in the front end and what use to onky happen every once in a while now is 10 times worse. And they are also saying some bs ???? about it. The problem now is way worse then when we took it there. Apparently the back tires are the problem with the front end which I think is bs. They gave us back our vehicle with sap stains all over it. Nobody would communicate with me while our vehicle was down there. So hard to even get a hold of anyone. We basically paid 1800 dollars for them to thrash our car and give it back worse then when we took it there complete bs. I am so upset about it. I want my money back. It's not like we took down a old car to them but we took down our baby. A brand new TRD pro and the thrashed it and are going to give it back to use **** up worse then when we took it in. Worst shop ever.
11/21/2024
Nikko M. VERIFIED CUSTOMER
Andrea was wonderful! Great service! Good vibes!
11/21/2024
Scg Electric. VERIFIED CUSTOMER
Nic is a very capable service advisor. An employee to retain and reward.
11/20/2024
Michael H. VERIFIED CUSTOMER
I went in to obtain my extra key fob. I had been calling and it took nine months after purchase for me to receive it. On top of that, the new fob has no mechanical key with it meaning, among other things, that I can’t attach it to a key chain. Whenever I called about obtaining a new fob, the deficit was blamed on “ corporate” and the rep would promise to call back when a batch of keys came in. No one ever called back ( except me!), and I was then told that “corporate” was supposed to call when keys were available . This is poor customer service. If you have any mechanical keys to fit into my new fob please send me one. Enough of driving to Puyallup!
11/20/2024
Edward C. VERIFIED CUSTOMER
Andrea was polite, professional and attentive.
My service was completed very quickly!
Overall, it was a great experience.
11/20/2024
Elise E. VERIFIED CUSTOMER
Great service
11/20/2024
Frank W. VERIFIED CUSTOMER
Excellent service experience!
11/20/2024
Allen F. VERIFIED CUSTOMER
My visit was excellent. My only concern was a note about a possible oil pan plug replacement. If I was told as soon as you knew I’d of gone ahead and had it replaced rather than set up a complete new appointment if it leaks.
11/20/2024
Vicki B. VERIFIED CUSTOMER
Very professional
11/20/2024
Toni G. VERIFIED CUSTOMER
It needed to go from fuel saver setting to normal. Very simple fix. I was charged 200 before you started sign something simple. Not happy.