Elizabeth was great. However, I had requested new windshield wipers and a new battery for my key fob. I had to take the fob to the parts depot and ask them to do that. The wipers were not replaced, so I will need to do that. When I attempted to see my screen for speed, home,info etc. It did not show any info and I had to return to have that corrected. I was very disappointed with all of this, especially since I have always had very good services previously.
11/19/2024
Sandra G. VERIFIED CUSTOMER
Extremely helpful. Patiently answered all my questions about the entertainment system and other questions
11/18/2024
David W. VERIFIED CUSTOMER
The staff was very helpful.
11/18/2024
Cristina N. VERIFIED CUSTOMER
Good
11/17/2024
John S. VERIFIED CUSTOMER
Everything appears to be fine.
11/17/2024
Leah D. VERIFIED CUSTOMER
Always a great experience
11/17/2024
Charles G. VERIFIED CUSTOMER
None
11/17/2024
James M. VERIFIED CUSTOMER
The lobby television was on Fox News rather than a benign, generic show that doesn't rile anyone. Please take everyone's point of view into account.
11/17/2024
Emily T. VERIFIED CUSTOMER
Very nice guy! Love Toyota of Puyallup
11/17/2024
Saxon C. VERIFIED CUSTOMER
Came in for a 730 appointment to change 3 tires. First in line for the left garage and checked in possibly. Vehicle was not done for about 2 hours and 20 min. The wait time is my primary complaint. But I would also like to mention 2 other things. That waiting room is freezing. Everyone's wearing jackets or sweaters including me and I was still cold. I'm a rather large guy who already runs hot so I was very surprised to be freezing. Thermostat is set to 67 and it was taking the room was at 67. Please raise it in the winter. The other thing I wanted to mention was my car was roasting when I got it back. While this was wonderful after being cold. I am curious why the car was on long enough to get hot. No test drive, miles were the same a when I brought the car in. Maybe it was just on the whole time he was changing the tires? Odd, but ok I guess. Just wanted to mention it.
11/17/2024
Tracy B. VERIFIED CUSTOMER
Jessica in service has great customer service! Thank you!
11/17/2024
Alan V. VERIFIED CUSTOMER
Hi Thank so much for great friendly service. I was able to have an oil change on the same day I requested it. Fast and friendly service.
Thanks again,
Jewell
11/16/2024
Simon L. VERIFIED CUSTOMER
Kennedy was very knowledgeable, patient and professional. Please hire more people like Kennedy. Thanks
11/16/2024
Mary B. VERIFIED CUSTOMER
She is very nice and helpful.????
11/16/2024
Raymond R. VERIFIED CUSTOMER
Don't now it was going to be $132.00 today. Tell person it went up in price.
11/16/2024
Marvin H. VERIFIED CUSTOMER
She was very helpful and friendly.
11/16/2024
Dustin B. VERIFIED CUSTOMER
Ya’ll amazing as always
11/16/2024
Kirk P. VERIFIED CUSTOMER
Great easy experience
11/16/2024
Nick J. VERIFIED CUSTOMER
This was my first time servicing my vehicle at Toyota of Puyallup. Izabella was very courteous and the service was done very efficiently.