Outstanding service and follow thru, by Jessica. She took the time to diagnose problem gave me a solution and ordered parts and made an appointment for me. To get it fixed. Not all service people are as dedicated! Thanks for having her help us!!
11/16/2024
Gary O. VERIFIED CUSTOMER
every time I get my car serviced I leave unsatisfied because each time my fan sounds extremely loud when I leave . why is it when I leave after every service my car sounds worse than when I brought it in . Explain to me how this is even okay! I have a hard time trusting you guys with my vehicle and wish you would do better.
11/15/2024
James W. VERIFIED CUSTOMER
Slow leak in right front tire was not repaired. Otherwise everything is good.
11/15/2024
Diane S. VERIFIED CUSTOMER
Very efficient and professional and personable
11/15/2024
Jessamy H. VERIFIED CUSTOMER
It was done so fast. Good job. I forgot to ask if the antifreeze was checked.
11/15/2024
Michael M. VERIFIED CUSTOMER
I would like to complement on Zack Estep who went up and beyond his call of duty by spending 2.5 hours with me solving my technical issues in my 22 Toyota Sienna. Thanks to him and two reps from customer service helped finally reconnect my GPS and membership to Connect. He was a total professional and delightful person to advocate on my behalf.Thank you all for helping making my stopover eventful and accomplished. Five ???????????????????? for Pullyaup Toyota Liza Morell from Texas
11/15/2024
Michelle H. VERIFIED CUSTOMER
Andrea was very nice and professional. She explained things so I could understand!!
11/15/2024
Daniel B. VERIFIED CUSTOMER
Very helpful and helped with shuttle rides.
11/15/2024
Madeline M. VERIFIED CUSTOMER
Elisabeth was thorough, helpful and provided great customer service.
11/15/2024
Robert S. VERIFIED CUSTOMER
I was very satisfied with my service. I’ve been to other Toyota dealerships and I prefer to come to Puyallup Toyota.
11/15/2024
Vivian J. VERIFIED CUSTOMER
There were a few glitches in my reservation which she had to fix and resolve and she did that with cheerfulness and professionalism
11/15/2024
Leslee S. VERIFIED CUSTOMER
Good job!
11/15/2024
Rodger W. VERIFIED CUSTOMER
Also a pleasure and prompt service
11/15/2024
Mark G. VERIFIED CUSTOMER
Thank you and great service.
11/15/2024
Shannon M. VERIFIED CUSTOMER
Straight forward, no upselling. Kennedyrocks and so does Toyota of Puyallup
11/15/2024
Chris T. VERIFIED CUSTOMER
I was disappointed that you did not have my recall part in stock, this recall has been known for over a year. I will now need to take another day off work to have the recall work done after the part comes in, instead you could have had the part in stock and did the work while my vehicle was in for service. Izabella seems like a great employee and this should not reflect poorly on her.
11/15/2024
Michael A. VERIFIED CUSTOMER
Good job as always. Fast too.
11/15/2024
Scott T. VERIFIED CUSTOMER
Thanks
11/14/2024
Carmen C. VERIFIED CUSTOMER
Good work.
Thank you very much for keeping my vehicle working.
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Carmen C