We were told we had a new car detail scheduled, it was on the paperwork but was not completed. I had a rental car and had already returned the rental car.
11/14/2024
Eric G. VERIFIED CUSTOMER
Great service in a quick timely manner, Thavk you
11/14/2024
Francesca O. VERIFIED CUSTOMER
Always a good experience!
11/14/2024
Andrew B. VERIFIED CUSTOMER
The repairs were done quickly, which I appreciate. I'm unsure if they were done fully though, the passenger side window sticks and shudders a bit now when it moves but it's significantly better than it was. I'm frustrated though about the sudden urgency of having to fix the window because the technician who did my oil change on 11/09 messed with the passenger window making the problem significantly worse despite me being told there was nothing they could do about it before that appointment.
11/14/2024
Donald E. VERIFIED CUSTOMER
Jessica was very knowledgeable and kept me well informed. Your lucky to have her.
11/14/2024
Alan V. VERIFIED CUSTOMER
We love Puyallup Toyota because the team there is so friendly. We like the fact that there is no pressure selling of maitance of our cars. They get us in as quick as they can and do a great job working on our cars.
11/13/2024
Kathryn T. VERIFIED CUSTOMER
He was great, explained everything and so helpful! Thankyou
11/13/2024
Jeffrey V. VERIFIED CUSTOMER
No comments at this time.
11/13/2024
Nichol I. VERIFIED CUSTOMER
Great customer service!
11/13/2024
Randall S. VERIFIED CUSTOMER
Thank you
11/13/2024
Cherrie R. VERIFIED CUSTOMER
Very nice, helpful and professional!
11/13/2024
Rebecca S. VERIFIED CUSTOMER
Jessica was great and was able to help me get service right away.
11/13/2024
Jessica G. VERIFIED CUSTOMER
Izabella was kind enough to get me quotes for different tire options, including taxes and install, so I can take it home to decide. I really appreciate it!
11/13/2024
Kassa Z. VERIFIED CUSTOMER
Exlent Job.
11/13/2024
Kari F. VERIFIED CUSTOMER
Chance was very friendly and helpful. When I wasn’t completely satisfied with the service of fixing the problem in my car that morning, he advised me to come back that same day to get it taken care of. When I arrived back that day, Chance got the techs right away, no wait time, and then they completed the job and fixed the problem.
11/13/2024
Barbara J. VERIFIED CUSTOMER
Fully satisfied. Izabella mont-ros was very attentive covered all the information and friendly knowledgeable service.
Thank you, Barbara J
11/13/2024
Stephanie D. VERIFIED CUSTOMER
I have been a loyal Toyota customer for decades. I was surprised to learn that the app no longer recognised my account nor vehicle VIN #. I had to set up a new account. Then when I tried to contact my local dealership, I found out I need to go through a “BOT” that would relay my info to the location so they could call me back!!!!! I had tried doing this last Sunmer but I never received a call back….just as I did not receive a call back this time. I have been forced to utilize other mechanics as a result. Shame on you, Toyota!!!!!