Chance hemby once again proved why he is one of the better service advisors at your Toyota store. He consistently has showed true professionalism and has answered all of our questions that we have had for our venza. I always like working with chance he's in a great job and I appreciate everything that him and his team is done for me and my wife what I recommend him to other people that I know to go to Toyota of course.
11/10/2024
Kayla S. VERIFIED CUSTOMER
Andrea was friendly, professional, and explained my service fully. My service was completed very quickly!
11/10/2024
Melinda W. VERIFIED CUSTOMER
I came out on Thursday because my sensor light was on my tire I spent almost 3 hours there supposedly you guys fixed it the next day my sensor light went on again I went to discount tire and it was exact same tire that you guys supposedly fixed clearly it wasn't fixed properly I'm very unhappy
11/9/2024
Amanda S. VERIFIED CUSTOMER
That was 2 questions not 1
11/9/2024
Maria T. VERIFIED CUSTOMER
Answer all my questions politely.
11/9/2024
Maria B. VERIFIED CUSTOMER
It was a good and fast oil change I had. Thank you. It saved me my time.
11/9/2024
Tracy K. VERIFIED CUSTOMER
Staff were completely positive and professional. Great experience.
11/9/2024
Cheryl R. VERIFIED CUSTOMER
Tech Dylan and rep Joseph went above and beyond. Thank you.
11/9/2024
Hal W. VERIFIED CUSTOMER
Nic and the entire Toyota Puyallup team do a great job every visit.
11/8/2024
Ana M. VERIFIED CUSTOMER
Jessica is the best, always polite and does a good job keeping me updated when my vehicle is in the shop. Love her
11/8/2024
Kenneth F. VERIFIED CUSTOMER
Thank you!
11/8/2024
Evelyn R. VERIFIED CUSTOMER
They made assumptions without listening to me. I had a 2part problem and they fixated only on one part, Wasting a lot of time. Otherwise, Nic was very nice and helpful
11/8/2024
Gregory P. VERIFIED CUSTOMER
Asked to have the center console lid that is loose looked at but was not therefore have to make another appointment to come back down from Enumclaw for an evaluation. Was hoping that could’ve been done at the time of service since it was there for 2 1/2 hours.
11/8/2024
Eric N. VERIFIED CUSTOMER
Everyone was helpful, friendly and professional. The place was swamped but I was out of there in about an hour. With a clean vehicle. Thanks!
11/8/2024
Savonna B. VERIFIED CUSTOMER
Fast & quality serivce!
11/8/2024
Jim T. VERIFIED CUSTOMER
My car was finished and sitting outside for 30:00 minutes. I had to ask what the problem was. Seems no one was around to let me know. For all the years have been coming there that was a first. It still didn’t make me happy.
11/8/2024
Paul M. VERIFIED CUSTOMER
Very personable and friendly!
11/8/2024
Elizabeth A. VERIFIED CUSTOMER
It was a very long wait today but to be fair they were quite busy. I’ve always been in and out in less than estimated in the past
11/8/2024
Martin P. VERIFIED CUSTOMER
I finally got a solid diagnosis of the fuel door problem. I didn’t think a minor body repair would affect its operation, but now I know, it makes sense. Thanks for pinpointing the problem
11/8/2024
Heidi H. VERIFIED CUSTOMER
Izabella is a gem! The best experience I’ve had there in a while! Love that she reminds herself to be a grateful individual with her post it’s in her cube.