Overall service was good (oil change), but technician didn’t pay attention on the tire rotation and missed installing one of my hubcentric centering rings correctly which resulted in tire wobble above 40mph and incorrectly torqued lug nuts. Fortunately, Discount Tire was able to quickly correct the issue, and additionally rebalanced all my tires for free.
10/13/2024
Brian M. VERIFIED CUSTOMER
Cool
10/13/2024
Steven M. VERIFIED CUSTOMER
Jessica was professional and pleasant
10/13/2024
Roger F. VERIFIED CUSTOMER
Work was done in a timely manner.
Very friendly service staff.
10/12/2024
Guy P. VERIFIED CUSTOMER
Thanks for taking care a my beloved Forest. She’s been my best truck ever. Kennedy helped by making the experience fun. Thanks to the wrench and fluid handlers as well. I appreciate them.
10/12/2024
Kevin A. VERIFIED CUSTOMER
They didn't fix what I brought the car in for. I wasted 2 days and dissatisfied with the service. Here is a picture of my Toyota Tacoma on the inside panel at night. It doesn't light up. I will speaking with the manager today.
10/12/2024
Deborah D. VERIFIED CUSTOMER
Customer service are always nice and welcoming. Very efficient. We absolutely love puyallup Toyota sending in the mail coupons for services. Keep the coupons coming please ! Thank you. Deb and Adam Dawson
10/12/2024
Robert H. VERIFIED CUSTOMER
The problem was not fixed we sent an email and a text with a photo of the exact same problem one day after coming in for service.
10/12/2024
Ted S. VERIFIED CUSTOMER
Kennedy has helped me twice now. Outstanding service from her.
10/12/2024
Ruben I. VERIFIED CUSTOMER
Great job ????
10/12/2024
Cathryn H. VERIFIED CUSTOMER
The wait time was too long as it was for several others. I was speaking to several who sat next to me and they said the wait time was also long. Other than that the service was good.
10/12/2024
Jack M. VERIFIED CUSTOMER
Excellent service
10/12/2024
Kyle N. VERIFIED CUSTOMER
Izabella was polite and professional. She got me checked in promptly and made sure I was informed of what work would be performed. She communicated clearly with me and even though I was quoted a 1.5 hour wait thanks to her and the service technicians, I was out in 45 minutes. Five stars to Izabella and the team.
10/12/2024
Scott B. VERIFIED CUSTOMER
Quick and easy process. Very helpful and friendly.
10/12/2024
Gary H. VERIFIED CUSTOMER
Good service/ professional staff
10/12/2024
William D. VERIFIED CUSTOMER
Very friendly & the service & recall were completed even quicker than expected. Well done
10/12/2024
Mark G. VERIFIED CUSTOMER
Last service my rear brakes were at 3mm but latest they were at 8mm. But I havent done any service in between. Hmmm... my brake wear seems random. I'll send you a copy of past services. Most def erodes trust.
10/12/2024
Gery F. VERIFIED CUSTOMER
I understand that the braking noise I could hear was undiagnosable by the service tech but the $175 to investigate the possible source, to no avail, seems pretty high. It's not a Ferrari, it's a Prius.